Internal Job Posting

About the role

As an Engineering Manager, you will lead inclusive, high-performing software engineering teams to predictably deliver our product roadmap while upholding operational excellence. Serving as a technical anchor, you will guide your team in balancing rapid delivery speed with long-term system health, ensuring small businesses around the world receive simple, high-quality software that helps them thrive. You will foster a sustainable environment where engineers do their best work, integrating AI-native workflows across the software development lifecycle and tackling complex technical challenges. By aligning team outcomes with broader business goals, your leadership directly contributes to building a stronger economy.

The Team

Our cross-functional teams work in close partnership with Product and Design to solve real customer problems and deliver seamless software experiences. We emphasize decentralized decision-making, clear communication, and high support to remove friction and resolve dependencies early. Together, we cultivate psychological safety, enabling everyone to learn, experiment, and grow.

Responsibilities

• Focus on decoupling legacy monolithic systems into modern, scalable API-first microservices.
• Embed AI tooling across the entire software development lifecycle, from documentation to automated testing, to drive throughput gains.
• Elevate developer experience by removing technical toil and environment friction to support deep work.
• Manage technical health, operational excellence, and incident response to maintain high service availability.
• Participate in an on-call roster to help ensure 24/7 support for our products, managed in partnership with your leader.

Where and How You Can Work

We offer flexible working arrangements that support both home and office collaboration, with dedicated boost days designed for team connection and strategy.

Requirements

• Strong technical background with software architecture, code quality, and experience guiding teams through system decoupling.
• Demonstrated capability in coaching and mentoring engineers, building an inclusive environment anchored in psychological safety.
• Proven skills in cross-functional collaboration, with a track record of translating business goals into clear engineering execution plans.
• Experience maintaining platform health, managing technical debt, and supporting reliable operational standards.
• A practical mindset for adopting new workflows, including AI engineering practices to drive efficiency across the team.

This position is not eligible for employment visa sponsorship.

Pay

The expected base salary range for this role in California is $218K - $273K USD. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.

Benefits

• Variable Pay: Eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level and company performance.
• Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave.

Further information included on our Xero Perks page.