Internal Fraud Investigator

Position Summary

The Internal Fraud Investigator is responsible for conducting internal investigations of employee fraud. Requires coordination with internal partners such as HR, Legal, and business line leadership.

Essential Duties And Responsibilities

• Maintains vigilance in monitoring, detecting, and investigating cases of internal employee fraud.
• Coordinates with HR, Legal, and business line leadership throughout investigations.
• Conducts complex case investigations, including transactions and system inquiries, email and chat, online activity, access card activity, surveillance video, workspace searches, and interviews with employees and leadership.
• Thoroughly documents and makes detailed referrals to local, state, and federal law enforcement.
• Maintains awareness of trends in internal fraud and utilizes data analytics and investigation tools to detect fraud.
• Ensures all departmental documents and activities comply with applicable laws, regulations, policies, and procedures.
• Completes required compliance training.
• Performs other duties and responsibilities as assigned.

Qualifications

• Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals or government regulations.
• Ability to respond in writing to customer complaints, regulatory agencies, or members of the business community.
• Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees in the organization.
• Ability to speak effectively before groups of customers or employees.
• Ability to effectively present information to top management, public groups, and/or boards of directors.
• Understanding of applicable regulations and compliance requirements.
• Strong organizational, problem-solving, and multitasking abilities.
• Effective communication and interpersonal skills.
• Ability to conduct potentially confrontational interviews.
• Attention to detail and commitment to accuracy.

Education And/or Experience

• BS/BA Degree (4 year) from an accredited university / college.
• 5+ years’ experience in bank fraud management.
• 2+ years of experience conducting internal investigations, preferred.

Computer Skills

• MS Office programs.

Other

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice.