Internal Communications Specialist

Key Responsibilities

• Content Development & Writing: Draft, edit, and proofread a wide range of internal communications, including leadership messages, enterprise announcements, organizational updates, FAQs, and executive correspondence.
• Translate complex topics into clear, concise, and employee-friendly messaging.
• Use generative AI tools appropriately to support drafting, editing, summarization, and message refinement, while ensuring accuracy, tone, and alignment with company standards.
• Achieve alignment of all internal content with multiple brand voices, tone, and communications guidelines.
• Intranet & Channels Management: Manage day-to-day publishing and maintenance of content on the company intranet, including posting announcements, updates, and feature stories.
• Monitor content freshness and usability, recommending updates or improvements to keep the intranet current and relevant.
• Partner with stakeholders to gather content, ensure accuracy, and meet publishing timelines.
• Support internal communications campaigns tied to key business milestones, leadership announcements, governance updates, and employee initiatives.
• Collaborate with strategy and communications leadership, HR, Legal, and other functional teams to support enterprise-wide communications needs.
• Aid in coordinating content calendars and tracking communications deliverables.
• Support basic measurement and reporting on internal communications engagement when needed.

Qualifications

• 2-3 years of experience in communications, corporate communications, internal communications, journalism, or a related field.
• Exceptional writing, editing, and proofreading skills, with strong attention to detail.
• Experience managing or contributing to intranet platforms and digital communications tools.
• Familiarity with generative AI tools and an understanding of how to use them responsibly to support communications work.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Discretion and professionalism when handling confidential or sensitive information.