Internal Communications Specialist
Brex · San Francisco, CA · 1 wk ago
HybridMarketing$109k–$131k/yrFull-time
Responsibilities
- Support the planning and execution of company-wide All Hands meetings and other employee events, including agenda development, speaker coordination, content review, production logistics, day-of execution, and post-event follow-up.
- Partner closely with senior leaders and key stakeholders to align on themes, timing, and content for key employee communications and events.
- Draft and edit a wide range of content including Slack announcements, presentations, employee resources, leadership communications, and internal documentation.
- Own recurring communications programs and business rhythms, including All Hands follow-ups, leadership summaries, newsletters, and employee updates.
- Maintain editorial calendars and communication plans that map to key business milestones, company priorities, and cultural moments.
- Support communication strategies during periods of organizational change and transformation, ensuring employees have the context and clarity they need to navigate change.
- Develop manager guidance, employee FAQs, and communication plans to support key company initiatives and rollouts.
- Improve communication consistency, structure, and scalability across teams through templates, processes, and best practices.
- Measure and analyze the effectiveness of internal communications through engagement metrics and employee feedback, using data to continuously improve reach and resonance.
Requirements
- 3+ years of experience in internal communications, employee communications, talent brand, content, marketing, journalism, People programs, or a related field.
- Exceptional writing and editing skills, with the ability to craft clear, concise, and compelling communications for a variety of audiences.
- Strong project management and organizational skills, with the ability to manage multiple priorities and stakeholders simultaneously paying attention to details and holding a high bar for quality.
- Excellent judgment and discretion when handling sensitive or confidential information.
- Ability to work independently, take initiative, and operate effectively in a fast-paced, ambiguous environment.
- Strong interpersonal skills and the ability to build productive working relationships across teams and levels.
Bonus Points
- Experience supporting company-wide events such as All Hands, Town Halls, leadership offsites, or other employee-facing programs.
- Experience supporting communications through a merger, acquisition, organizational transformation, or other significant periods of change.
- Experience producing video, presentation, or multimedia content for employee audiences.
- Familiarity with employee engagement, communications, or analytics platforms and tools.