Internal Benchmarking Specialist II, AMXL Benchmarking

Key job responsibilities

• Internal Benchmarking Execution: Execute end-to-end internal benchmarking studies including structured site visits, process audits, and cross-regional data collection per established frameworks.
• Variance Analysis & Data Collection: Gather, organize, and maintain cross-regional and cross-network operational data to support ongoing variance analysis and best practice identification across AMXL.
• Reporting Support: Maintain and update benchmarking dashboards, assemble first-draft variance reports, and support data visualization for senior review and stakeholder consumption.
• Knowledge Management: Maintain and update the team's SharePoint site, regional variance repository, resource library, and file organization to ensure institutional knowledge is accessible and current.
• Best Practice Identification: Proactively identify high-performing processes across regions, document root causes of success, and support the development of scaling playbooks that enable horizontal transfer of best practices across the network.
• Cross-Team Engagement: Support working group sessions and provide execution-level updates to cross-functional partners on internal benchmarking findings and standardization progress.

About the team

The AMXL Global Benchmarking team drives competitive intelligence and operational excellence across Amazon's worldwide heavy-bulky logistics network. Our AMXL network is a cornerstone of operations, facilitating the seamless delivery of oversized and specialized items to customers' doorsteps. The Internal Benchmarking function within this team focuses on cross-regional and cross-network variance analysis — measuring how the same processes perform across different regions, identifying where best practices exist, and building the playbooks that enable rapid scaling of what works. We translate internal performance data into actionable standards and recommendations that drive process standardization, reduce variance, and support AMXL's growth strategy. We are a small, high-impact team that values intellectual curiosity, structured execution, and a passion for understanding how operational excellence can be systematically replicated across a global network.

Basic Qualifications

• Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business
• Experience working cross-functionally with tech and non-tech teams, including operations
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Experience in business analytics with demonstrated proficiency in quantitative analysis using SQL, databases, and Excel in a business environment