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Jobs · Information Technology · Virginia

Intern- Year Round (Microsoft Power Platform Associate)

Navy Federal Credit Union · Vienna, VA · 1 mo ago
On-siteInformation TechnologyFull-time

About the role

The Dynamics for Customer Engagement (CRM) Platform Services team within Navy Federal’s Enterprise Technology Services (ETS) leads the development, delivery, and governance of the Microsoft Power Platform product suite with emphasis on CRM across the enterprise. The Year‑Round Intern will assist the platform development team in supporting ongoing platform development, documentation, governance policies, and general adoption of the product suite. This role provides the opportunity to help further Power Platform goals and initiatives on an enterprise level while developing strong analytical, collaboration, and critical‑thinking skills.

Responsibilities

  • Work directly with platform leads on the development of Navy Federal’s pre‑configured Dynamics CRM and Power Platform applications.
  • Assist in identifying cross‑departmental business requirements that improve decision‑making and transform legacy processes.
  • Document requirements within Azure DevOps.
  • Interact with external consulting firms engaged on CRM module expansion and governance.
  • Learn the platform application hands‑on.
  • Collaborate with the Platform Team as part of an Agile Scrum project.
  • Research and document technical and business requirements.
  • Conduct business discovery sessions as a liaison with the platform delivery team.
  • Communicate platform changes, feature designs, and outcomes to business stakeholders and leadership.
  • Optimize the team’s SharePoint page to improve platform archives and communications.

Qualifications

  • Currently pursuing a degree in Information Systems, Computer Science/Engineering, Business Analytics, Data Science, or a related field.
  • Excellent verbal and written communication skills.
  • Experience with Microsoft SharePoint, PowerPoint, Excel, and Word.
  • Exposure to programming/scripting languages such as Java or JavaScript.
  • Knowledge of cloud technologies.
  • Understanding of Agile methodology.
  • Willingness to learn aspects of the Power Platform and pursue related certification(s).

Schedule

Monday – Friday, 8:00 AM – 4:30 PM (minimum 20–25 hours per week, based on school schedule).

Location

820 Follin Lane, Vienna, VA 22180

About Navy Federal

Navy Federal offers a meaningful career experience with a culture that is energized, engaged, and committed. The organization has been recognized as a Fortune 100 Best Companies to Work For® (2026), Yello and WayUp Top 100 Internship Programs (2025), Computerworld® Best Places to Work in IT (2026), and has received numerous awards for workplace excellence and support of veterans and military families.

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