Intern Technical (MSP)

Responsibilities

• Learn about client environments and various technologies used therein
• Work on environments utilizing the full breadth of cloud and on-premise technology used in the legal industry, including cloud solutions from Microsoft, Mimecast, NetDocuments, etc.
• Work closely with infrastructure and networking equipment from vendors such as Microsoft, Broadcom, and Cisco, etc.
• Tickets are assigned or scheduled by the on-duty dispatcher
• Learn about Kraft Kennedy's C.L.I.E.N.T. service pillars efforts and incorporate them into ongoing work

Requirements

• Rising Sophomore or Junior in college
• Excellent verbal and written communication skills
• Strong interest in technology and related college major
• Very organized and detail oriented, with a high degree of accuracy and follow up
• Strong problem solving and technical troubleshooting
• Some experience with Windows desktop or server operating systems is preferred
• Some experience with networking hardware and basics is preferred

Pay

Base pay for this position has an hourly rate of $17.00. The offer will take into account a wide range of factors.

Schedule

This part-time paid Intern position is available on the following schedules:

• 1 position - Monday-Friday, 10am to 5pm eastern (29 total hours)
• 2 positions - Monday-Thursday, 11am to 7pm eastern (28 total hours)

There is some flexibility with the schedule. You must live in the Atlanta area to be considered for this remote position.

Benefits

N/A