Intern - Sales Operations
About the role
In this internship, you will work with the 2–99 Commercial Sales Team, supporting new sales, renewal business, and account support activities for our small group and middle market clients. This role provides hands-on exposure to sales operations, account management processes, and internal systems that directly support our customers and organizational goals.
Responsibilities
- Support the team by running scheduled and ad-hoc reports.
- Lead and assist in updates to a team-wide resource by curating content, reviewing materials, and creating job aids for processes and tasks.
- Assist the Sales and Account Management Team with the technology and tools used for quoting new business, implementing new groups, managing renewals, and maintaining membership information.
- Manage multiple projects assigned by Sales and Account Management leadership, collaborating with Account Managers, Account Advisors, and internal partners to support service requests and customer needs.
- Perform additional responsibilities consistent with the scope and level of the role, as assigned.
Requirements
- College student or recent college graduate.
- High school diploma (or equivalency) and legal authorization to work in the U.S.
Preferred Skills & Experience
- Previous experience helpful but not necessary.
- Ability to communicate clearly and respectfully in daily interactions, actively listen to understand instructions, and adapt messaging to support team coordination.
- Ability to identify routine issues, gather relevant information, and partner with others to implement straightforward solutions.
- Ability to organize assigned tasks, follow established priorities, and manage time to complete work accurately and on schedule.
Role Designation
Hybrid Anchored in Connection — Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week – most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remotely.
Benefits
- Medical, dental, and vision insurance
- Life insurance
- 401k
- Paid Time Off (PTO)
- Volunteer Paid Time Off (VPTO)
- And more