Intern PRN
Job Summary
The PRN Technical IT Analyst implements and supports facility and division desktop equipment, and is a key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of your ability or responsibility are communicated in a timely manner to senior-level support personnel. You will support other division and facility IT personnel as needed.
Qualifications
- No travel required
- No experience required
Responsibilities
You will respond to and resolve inquiries and requests for assistance with division or facility computer systems, and provide a superior customer support experience for division and facility users. You will analyze and provide hands-on support for simple to moderate inquiries. You will log and track problems; review problem tracking databases. You will maintain documentation for each incident or request, and escalate complex problems to the next level of support per documented procedures. You will aid and train users on division and facility technology.
Benefits
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Pay and Schedule
Not specified
Benefits
Not specified
Schedule
Not specified
Company Information
HCA Florida Northside Hospital is part of the nation's leading provider of healthcare services, HCA Healthcare. "Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder
How to Apply
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Intern PRN opening. We review all applications. Qualified candidates will be contacted for interviews.
EEO Statement
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.