Intern - Personal Lines Data & Operations Analyst

About the Internship

The Hanover's 10-week summer internship program (June – mid August) provides college students with the opportunity to work on critical business assignments, test skills, use academic knowledge, and match interests to a real job. Interns take on meaningful projects, work alongside industry talent, and are supported by leaders, managers, subject matter experts, and recent graduates.

Participants also engage in a cross-functional team building project focused on corporate philanthropy, attend weekly development workshops, and join social activities with other interns. The program recruits highly skilled students for potential future full-time employment upon graduation.

In This Role, You Will

• Support the Personal Lines Operations Analytics group
• Collect, analyze, and report data to meet customer needs
• Assist in developing tools, processes, and reporting analytics in support of business strategies
• Communicate with customers, external partners, and internal departments
• Provide accurate analytical support to business stakeholders, ensuring results are validated and accurate
• Summarize information and effectively communicate analyses in writing and verbally to internal partners
• Contribute to a real-world project that addresses business needs and delivers measurable value, while also supporting the team with ad hoc data requests, competing priorities, and deadline-driven work in a fast-paced environment
• Assist in various projects, meet deadlines, and handle multiple priorities in a fast-paced, ever-changing, and evolving business environment
• Create and present a final presentation for management and leadership members at the close of the internship program highlighting the work accomplished throughout the summer

Qualifications

• Cumulative GPA of 3.0 or higher preferred
• Currently enrolled in a bachelor's degree or advanced degree program
• Ability to commit to a full-time 10-week internship program
• Ability to work in the U.S. without requiring sponsorship now or in the future

Required Skills

• Working knowledge of Microsoft Excel and SQL coding language
• Strong interpersonal, verbal, and written communication skills
• Demonstrates initiative, creativity, and analytical skills
• Thinks critically and anticipates, recognizes, identifies, and develops solutions
• Highly organized with the ability to manage multiple assignments and prioritize competing deadlines

Preferred Skills

• Experience with Microsoft Power BI and SQL Server Management Studio