Intern - Operations Business Analyst Intern

Summer Internship Overview

The Hanover's Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job. Through the 10-week summer program (June – mid August), you will:

• Take on meaningful projects and work alongside some of the very best talent in the industry
• Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)
• Participate in a cross-functional team building project focused on corporate philanthropy
• Attend weekly development workshops with your intern peers
• Join in engagement and social activities with other interns

About the Role

As a Risk Solutions Operations Business Analyst Intern, you will support strategic initiatives and operational improvements within our insurance business. You'll work closely with cross-functional teams to analyze data, identify trends, and provide actionable insights that help drive business decisions.

Responsibilities

• Analyze insurance data (claims, policies, customer feedback) to identify patterns and opportunities
• Support the development of dashboards and reports using tools like Excel, Power BI, or Tableau
• Participate in process improvement initiatives by mapping workflows and identifying inefficiencies
• Develop account loss trend analysis
• Ability to analyze and problem-solve
• Assist with the research and development of draft Risk Solutions support resources and reports
• Assist Operations team with assigned projects
• Complete Capstone project and presentation to senior management on a relevant Risk Solutions topic
• Create and present a final presentation for management and leadership at the close of the internship program highlighting the work you accomplished throughout the internship

Qualifications

• Currently enrolled in a Bachelors or advanced degree program
• Preferred Degrees: Business Administration, Economics, Data Analytics, Information Systems or related fields
• Cumulative GPA of 3.0 or higher preferred
• Ability to commit to a full time 10-week internship program
• Ability to work in the U.S. without requiring sponsorship now or in the future

Skills

• Strong analytical and problem-solving skills
• Proficiency in Microsoft Excel; familiarity with SQL, Power BI, or Tableau is a plus
• Strong interpersonal, verbal, and written communication skills