Operations Business Analyst

At OUC, we’re building a bright future of innovation and transformation for future generations. We are looking for an analytical, detail-oriented finance professional to provide financial and operational support that helps leaders make informed, data-driven decisions.

About the role

The Operations Business Analyst provides advanced financial and operational support to departmental leaders, with a strong focus on managing Operating Expense (OPEX) budgets, analyzing cost drivers, forecasting financial performance, and improving operational efficiency. This role serves as a key liaison between Finance and Operations, translating financial and workload data into meaningful insights that guide effective, data-driven decision making.

Responsibilities

• Collect, validate, and maintain operational financial data to monitor OPEX, Capital, and Revenue performance, budget adherence, and cost trends.
• Perform monthly variance analysis process, identify key drivers, and prepare clear financial insights for explanations and recommendations for Operational leadership.
• Review financial transactions, identifying errors and ensuring accurate classification of expenses (prepaids, accruals, reclasses); prepare or recommend journal entries.
• Contribute to the development of dashboards, KPIs, and performance reporting to link operating costs to work volumes and productivity metrics to support understanding of unit-cost performance.
• Support the development and refinement of multi-year OPEX, Capital, & Revenue forecasts based on trends, expected changes in work volume or cost, and strategic initiatives.
• Collaborate with Operational leaders to align workload plans with financial targets, ensuring efficient cost management.
• Identify gaps in processes, tools, or data; and support implementation of operational improvements that enhance efficiency or reduce costs.
• Maintain and follow departmental policies, procedures, and documentation to ensure compliance with financial and regulatory requirements.
• Advise Operational teams on financial processes and controls, including purchase order creation, work order management, and invoice approvals.
• Prepare operational billings and ensure proper documentation is provided for accuracy and completeness of revenue capture.
• Support training initiatives on budgeting tools, operational procedures, and analytic processes.
• Perform other related duties as assigned.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics or other field related to the area of assignment from an accredited university or college. In lieu of a degree, equivalent combination of education, certifications, and directly related experience may be substitutable on a 1:1 basis.
• Master’s Degree, preferred.
• Minimum of three (3) years of accounting/finance/budget trending/analyzing/forecasting, to include one or more of the following responsibilities:
  • Finance or auditing in a mid-sized company
  • Budget/accounting coordination
  • Financial data research
  • Developing operational reports
  • Analysis of business operations
• Advanced education may substitute for the required experience on a 1:1 basis.
• Experience conducting business process reviews and implementing improvements that drive cost savings and operational efficiency.
• Utility experience, preferred.
• Additional experience in the functional area of assignment may be preferred.

Skills

• Thorough knowledge of regulatory accounting practices.
• Advanced level Excel skills (pivot tables, data modeling, and advanced formulas) along with advanced spreadsheet analyses and reports.
• Proficiency with software applications applicable to area (i.e. CC&B, JD Edwards, Hubble, Power BI).
• Proficiency with Power BI including dashboard development, KPI creation, and data visualization.
• SQL or data-querying experience is a plus.
• Strong financial analysis, planning, forecasting, and budgeting capabilities.
• Business intelligence and data analysis skills to develop dashboards and insight-driven reporting.
• Effective communications skills, both verbal and written.
• Able to multi-task in an evolving work environment.
• Capable of working independently as well as within a team environment.
• Ability to analyze business operations and financial data, identify problems/opportunities, interpret policies, and propose solutions.
• Able to prioritize and coordinate multiple projects to meet deadlines.
• Able to lead projects/processes and provide related guidance and training to other employees.
• Understand and apply technical and regulatory knowledge in the functional area of assignment.
• Ability to develop reports, documents, manuals, and guides for the functional area of assignment.
• Understand and apply governmental accounting practices in the maintenance of financial records.
• Ability to make arithmetic computations using whole numbers, fractions and decimals; compute rates, ratios and percentages.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).

Benefits

• Competitive compensation.
• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
• Retirement benefits include a cash balance account with employer matching along with a health reimbursement account.
• Paid vacation, holidays, and sick time.
• Paid parental leave.
• Educational and Professional assistance programs; Paid Memberships in Professional Associations.
• Access to workout facilities at each location.
• Paid Conference and Training Opportunities.
• Free downtown parking.
• Hybrid work schedule.

Pay

Salary Range: $72,000 to $90,000 annually.

Location

6003 Pershing Ave., Orlando, FL 32822

Working Conditions

This job is absent of disagreeable conditions.

Physical Requirements

• This job consists of constant or very frequent speaking, hearing, reading, writing, typing, sitting, and repetitive motions.
• This job may occasionally consist of driving a company vehicle, reaching overhead, and climbing (ladders, stairs, hills, etc.).