Intern - IT Governance

About the role

It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities we want to talk to you! The difference you make: we are looking for a dynamic, energetic intern who is eager to learn about our company by assisting the IT Governance department.

Responsibilities

• Governance and meeting support, including agenda coordination, meeting materials, action logs, decisions, and follow-up tracking.
• Records and documentation management, including organizing approved files, maintaining trackers, and supporting evidence repositories.
• Administrative support for PIF, UDF, and Calero activities, including data gathering, meeting preparation, and routine status updates.
• IT financial and expense support, including weekly variance tracking, invoice and accounts-payable discrepancy follow-up, and maintenance of supporting documentation.
• Contract administration support, including renewal calendars, document organization, stakeholder follow-ups, and status tracking for negotiations and expirations.
• Service request coordination, including preparing submissions, monitoring progress, maintaining logs, and following up with requestors and service teams.
• PMO Administrative support including project portfolio analysis, status updates from project managers, and project financial analysis.
• General operational support to the IT Business Control, Governance & PMO team, including preparation of summaries, dashboards, presentations, and recurring management information.

Requirements

Education: Bachelors degree completed or about to graduate in computer science, data analytics, business, or related field.

Qualifications

• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
• Excellent written and verbal communication skills in both English & Spanish.
• Ability to participate within a multi-disciplinary team as well as acting autonomously as appropriate.
• Willing to learn and get hands-on experience.
• Attention to detail and follow through.
• Dedication to the team’s success.
• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education (nice‑to‑have).