Intern, Event Booking
About the role
We’re seeking an Event Booking Intern who is eager to gain hands-on experience in supporting the day-to-day operations of FedExForum. This role offers exposure to event execution, facility management, and operational coordination.
Responsibilities
- Arena Operations & Event Execution:
- Place and clear holds on the Event Booking Calendar for FedExForum.
- Ensure proper publicization and marketing of events through available Memphis Grizzlies & FedExForum marketing assets and city assets like online calendar listings.
- Initiate, revise, and execute venue contracts for event rental agreements.
- Obtain and track certificates of insurance.
- Support marketing and promotional efforts to develop the FedExForum brand, generate new booking opportunities, and sponsorships.
- Assist in scheduling, planning, and executing Memphis Grizzlies’ events and activations.
- Handle internal and industry ticket requests for Memphis Grizzlies games or FedExForum concerts/events.
- Host industry people or VIPs attending Memphis Grizzlies games or FedExForum events.
- Support event managers or coordinators on show day for FedExForum events.
- Provide administrative support to the Director, including answering phones, handling correspondence, managing the Director’s calendar, coordinating travel, scheduling meetings, creating expense reports, and maintaining and managing calendars and show files.
- Research and procure artist welcoming gifts or execute artist experiences while on site.
- Tabulate at events throughout the community.
- Update spreadsheets tracking venue performance.
- Perform other duties as assigned by management.
Requirements
- Currently pursuing or recently completed an undergraduate or graduate degree from an accredited college or university.
- Strong verbal and written communication skills in a fast-paced, high-pressure environment.
- Organized, able to plan and prioritize work while meeting deadlines.
- Team-oriented mindset with the ability to collaborate effectively across departments.
- Customer service focus with attention to detail and quality.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- Basic computer proficiency.
Qualifications
- Nice to have: Proficiency in Microsoft Office; interest in live entertainment or venue operations; knowledge of and passion for music and live concerts; physical requirements including standing, walking, moving throughout the venue, lifting up to 25 pounds with assistance as needed.
Skills
- Excellent organizational and time management skills.
- Ability to multitask and handle multiple priorities simultaneously.
- Strong interpersonal and communication skills.
- Attention to detail and quality.
- Flexibility to work evenings, weekends, and holidays.
Benefits
This internship offers meaningful learning, visibility, and real-world experience in arena management, venue operations, or live event production. It’s a great opportunity to build foundational skills for a future career in these fields.
Pay
The pay for this internship is commensurate with experience.
Schedule
The internship is 6-12 months long.
Benefits
The Memphis Grizzlies are committed to providing a supportive and inclusive workplace environment. Equal opportunity employer. No sensitive personal information is requested or collected during the interview process.