Intern, Agent Development - Spanish Voice AI

Responsibilities

• Build and Improve AI Agents
• Help design, test, and refine prompts for Spanish and Spanish-English voice agents
• Work on agent behavior across real conversational flows, including interruptions, clarifications, fallback paths, and escalation logic
• Translate customer use cases into agent instructions, conversation flows, and test scenarios
• Improve how agents handle code-switching, slang, regional phrasing, formality shifts, and natural spoken Spanish
• Test Voice AI Systems
• Stress-test agent performance across Spanish, English, and Spanglish conversations
• Test STT and TTS quality across Spanish accents, dialects, pronunciation, and mixed-language speech
• Evaluate where the agent breaks down — poor comprehension, robotic responses, wrong tone, hallucination, latency, or missed intent
• Create test cases and evaluation rubrics for Spanish-language agent quality
• Help define success metrics for Spanish voice agents, including comprehension, task completion, escalation rate, and response quality
• Document failure patterns and work with product and engineering teams to improve agent performance
• Help prepare demos, evaluations, and internal benchmarks for Spanish voice AI use cases

Requirements

Pursuing a bachelor's or master's degree in Computer Science or a related technical field

Native or near-native Spanish fluency, with strong understanding of Hispanic / Latin American spoken language and culture

Fluent English communication skills, both written and spoken

Strong technical problem-solving skills, especially in fast-changing, ambiguous environments

A builder and tinkerer's mindset with high agency — you find creative ways to overcome obstacles, test ideas, and ship

Curiosity about LLMs, AI agents, voice AI, prompt engineering, and conversational systems

Experience building with LLMs, AI agents, chatbots, voice AI tools, or prompt engineering

Familiarity with eval frameworks, agent tooling, RAG pipelines, STT/TTS systems, or AI testing workflows

Familiarity with multiple Spanish dialects, such as Mexican, Colombian, Caribbean, Central American, or US Hispanic Spanish

You have built an AI side project, chatbot, voice agent, or LLM-based workflow

What You'll Bring

Even Better Experience building with LLMs, AI agents, chatbots, voice AI tools, or prompt engineering

Familiarity with eval frameworks, agent tooling, RAG pipelines, STT/TTS systems, or AI testing workflows

Familiarity with multiple Spanish dialects, such as Mexican, Colombian, Caribbean, Central American, or US Hispanic Spanish

You have built an AI side project, chatbot, voice agent, or LLM-based workflow

Internship Details

• Location: USType: Full-time internship
• Duration: 3 months
• Team: Agent Development + Product / Voice AI Delivery / Presales

What You'll Get

• Hands-on experience building production enterprise Voice AI agents
• Direct exposure to LLMs, voice AI pipelines, prompt engineering, and agent evaluation
• Mentorship from senior product, engineering, and AI leaders
• A portfolio-worthy body of work in applied AI and multilingual voice systems
• Opportunity to work on real customer use cases at enterprise scale
• Potential for full-time conversion based on performance

How To Apply

Send your resume and a short note on why you are excited about AI agents and voice AI

Bonus: Include a short Spanish-English or Spanglish conversation that you think would be difficult for an AI voice agent to handle well, and explain what makes it hard.