Intermediate Security Operations Center (SOC) Analyst *Future Opportunity*

At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. In a recent survey, 90% of Long View team members rated Long View as a good or great place to work.

About the role

We are looking for a driven and self-motivated Intermediate Security Operations Centre Analyst for our Denver or Houston branches to work in an overnight role. You will monitor, investigate, and respond to security alerts in real time, acting as a frontline defender for our client's environment.

Responsibilities

• Actively participate in 24x7 operations of the Long View Security Operations Centre
• Monitor, identify and validate security events generated from Security Information Event Management (SIEM) tools
• Actively work in monitoring, event and incident management tools like Sentinel and ServiceNow
• Respond to critical business impacting situations and coordinate the efforts required to engage the proper resources to remediate the issue
• Coordinate major security incident situations and provide internal communications via email in a timely manner
• Provide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long View
• Provide security guidance to team members across the organization on how to best identify, contain and remediate security related incidents
• Understand complex issues across on-premise, public and private cloud solutions and articulate the impact to higher tier team members
• Follow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating service desk tickets to track the handling of events to resolution and closure, assignment of the ticket to the appropriate owner
• Work with cloud technologies like Azure, AWS and Google Cloud Platform
• Fulfill reporting requests that can be pulled from Long View tools

Requirements

• 3+ years of professional experience in incident detection and response, malware analysis, or cyber forensics
• SC-200 Certification
• Experience working with MS Defender
• Extensive experience evaluating, interpreting, and integrating relevant data sources for the purpose of merging network attack analyses with counterintelligence and law enforcement investigations
• Experience with various IT service management tools including performance monitoring and ITSM solutions
• Experience with Security Information Event Management platforms like Sentinel, Splunk and Sumo Logic
• Experience working with incident, problem, change and service requests that follow ITIL framework standards
• Experience provisioning new client services and working through customer onboarding tasks
• Proven ability to troubleshoot and resolve technical and procedural issues
• Strong verbal and written communication which will allow you to communicate effectively to customers in non-technical terms
• Ability to react quickly and professionally with a sense of urgency
• Ability and desire to work on an on-call rotation for 24-hour support

Skills

• Intermediate level network and security certifications like the Security+, Network+, SSCP and/or CCNA Security

Benefits

Long View Systems (LVS) is proud to offer a comprehensive benefits package to eligible, full-time employees who work 30 or more hours per week. You share the costs of some benefits (medical/prescription, dental, vision) and LVS provides other benefits at no cost to you (group life insurance, accidental death & dismemberment insurance, short-term disability, and long-term disability). In addition, there are voluntary benefits with reasonable group rates that you can purchase through LVS payroll deductions (supplemental life insurance, Flexible Spending Accounts, accident insurance, and critical illness insurance).

• Medical, Accident Insurance, Critical Illness Insurance
• Dental, Vision
• Health Savings Account (HSA) (LVS contributes $500 per plan year)
• Flexible Spending Account (FSA)
• Short-term Disability, Long-term Disability
• Life Insurance, Accidental Death & Dismemberment
• Voluntary Life and Accidental Death & Dismemberment
• Retirement Savings 401(k) (LVS contributes 5% of previous year’s W2 earnings) and ROTH
• Discount Program
• Employee Assistance Program

Pay

Expected salary range between $64,000 to $84,000 per annum.

Schedule

• Overnight role
• 24x7 operations with on-call rotation for 24-hour support