Intermediate Applications Access & Revenue Analyst (Patient Scheduling)

About the Role

Analyze, plan, design, maintain, and provide ongoing optimization and support of Baptist OneCare (Epic). Perform workflow assessments, capture business needs, and analyze internal business systems to determine functional requirements for optimal utilization. Possess clinical, financial, technical, or application knowledge and experience. Perform system builds, upgrades, and system enhancements as needed. Support the application through all phases of implementation, optimization, and maintenance. Work with cross-functional teams and end users to achieve application integration to meet clinical and/or business needs. Subject to callback and on-call as required.

Responsibilities

• Facilitates implementation of Baptist OneCare and associated projects to meet organizational objectives and strategies.
• Analyzes problems, recommends improvements, and develops appropriate action plans utilizing Baptist Management System Tools to promote transformation and ensure successful implementation.
• Completes testing of software applications using established standards and protocols.
• Provides ongoing support of Epic and other applications under area of responsibility.
• Completes assigned goals.

Requirements

• Minimum of five years of relevant experience or a combination of experience and education demonstrating knowledge of healthcare issues, systems issues, software design, and integration.
• Completion of Epic certification within 90 days of completing training.
• Education from an accredited institution or equivalent experience: certificate program or two-year college degree.
• Proficiency in communicating and performing the techniques of information systems assessment and implementation.

Preferred Qualifications

• Experience in project management and/or system implementations.
• Bachelor’s degree.
• Project management or Information Technology training.