Interim Team Leader

About the role

The Interim Team Leader assumes the responsibilities of a Team Leader on a temporary basis. This role is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Interim Team Leader also promotes a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

Responsibilities

• Maintain regular and predictable attendance and work scheduled shifts, with the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures
• Deliver on the promise of Legendary Customer Service through GURA: Greet the Customer, Uncover Customer's Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer
• Execute assigned basic, promotional, and seasonal merchandising activities
• Perform opening and closing procedures
• Transport and make deposits to bank
• Assess store conditions and assign duties
• Organize and prioritize workflow through the use of the daily planner
• Recover merchandise
• Participate in mandatory freight process
• Perform regular and promotional price change activities
• Resolve customer complaints and issues, ensuring the customer has a Legendary shopping experience that differentiates from the competition
• Adhere to loss prevention standards and respond to alarm calls as needed
• Communicate with Team Members on job functions, responsibilities, and financial goals
• Operate cash register and computer, supervising cash handling procedures
• Assist Team Members on appropriate application of policies and procedures
• Ensure the safety and well-being of birds; sanitize and maintain poultry holding tanks and care for birds as required
• Operate forklift and baler
• Complete all documentation associated with any of the above job duties
• Obtain licenses or certifications as needed by the business
• Perform other duties as assigned

Qualifications

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge strongly preferred
• Supervisory experience preferred
• At least 18 years of age
• Possess a valid driver's license
• High school diploma or equivalent preferred but not required
• Ability to read, write, and count accurately regardless of education level

Skills

• Basic computer skills
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
• Ability to perform and execute principal responsibilities of Team Members

Working conditions

• Generally working inside with moderate noise
• Work shifts vary but generally are no less than 4 hours and may exceed 8 hours
• Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) with adequate lighting and temperature
• Ability to work outdoors in adverse weather conditions

Physical requirements

• Ability to move and transfer merchandise weighing up to 50 pounds throughout the store
• Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g., pallet jack)
• Ability to occasionally lift or reach merchandise overhead
• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders
• Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area
• Ability to operate and use all necessary equipment (e.g., dolly, hand truck, MHE, battery changer, computer or equivalent)
• Ability to constantly operate store equipment such as computer, cash register, and other store equipment
• Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers
• Ability to process information and merchandise through the point-of-sale system
• Ability to handle and be in contact with birds/poultry
• Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under age 18)
• Ability to successfully complete all required training
• Ability to travel as required in support of district needs
• Ability to drive or operate a vehicle for business needs
• Physical and mental stamina to move throughout the store and outdoor areas quickly and safely
• This position is non-sedentary
• Ability to successfully complete training and certification for various business needs

Benefits

• Company-paid life and disability insurance
• Paid parental leave
• Tuition reimbursement
• Family planning resources including adoption and surrogacy assistance
• Medical, dental, and vision coverage
• Part-time new hires gain eligibility for benefits by averaging at least 15 hours per week during their 90-day lookback period (the lookback period starts the first of the month following the date of hire; if the 15-hour requirement is met, benefits eligibility date is the first day of the month following 4 months of continuous service)

This response is AI-generated, for reference only.