Interim Biller

Position Summary

To ensure the financial health and operational excellence of WellSpring Counseling by managing the billing process and providing strategic administrative support. This role acts as the primary liaison between clinical staff, the parent organization (COYFC), and third-party payers to maximize collection efficiency and maintain organizational mission alignment.

KEY OBJECTIVES

• Responsible to provide billing management
• Responsible to oversee client intake process
• Responsible to maintain WellSpring offices in conjunction with Intake Coordinator
• Responsible to provide operational support for WellSpring staff
• Responsible to support WellSpring psychiatry division
• Responsible for data and metric collection and reporting
• Responsible to fulfill staff spiritual responsibilities

Specific Duties

• Billing Management
• Oversee full-cycle billing
• Oversee daily claim submissions for commercial, Medicaid, and EAP payers
• Process payments and ERA’s from insurance and third-party payers
• Follow up with insurance issues and pursue resolution
• Help resolve open client balances by contacting clients
• Maintain the “Red Flag” list
• Handle bank deposits
• Process payroll in partnership with COYFC
• Spiritual Responsibilities
• Be ready and willing to lead and contribute to distinctly Christian activities as needed.
• Infuse prayer for God’s guidance and wisdom into the culture of WellSpring for the organization as a whole as well as for day-to-day work.

JOB QUALIFICATIONS

• Excellent administrative skills
• Strong interpersonal communication skills
• Strong attention to detail and clerical skills
• Affinity for and comprehension of technology
• Adept in billing procedures or willingness to learn
• Ability to appropriately prioritize work and manage confidential information