Intensive In-Home Specialist

About the Role

The Intensive In-Home Specialist provides community-based behavioral health services to children, adolescents, and families to support family preservation and improve overall functioning. This role delivers skill-building, crisis intervention, case management, and resource coordination in home and community settings while collaborating with families, providers, and community partners to promote positive outcomes. As part of a multidisciplinary team, the specialist participates in a 24/7 crisis response rotation and helps connect clients with the services and supports they need to succeed.

Responsibilities

• Provide direct services through community agencies and in-home services to support family preservation.
• Deliver one-on-one interventions such as skill-building activities, positive behavioral supports, and enhance consumers’ knowledge of interpersonal and community relational skills.
• Deliver services in a wide range of community settings such as detention centers, schools, homes, jails, libraries, homeless shelters, and any other applicable locations deemed appropriate and safe.
• Be available as part of a three-person team to ensure 24/7/365 crisis response; face-to-face crisis management must be available in no less than two hours.
• Perform ongoing assessment and evaluation of the social and daily living needs of clients to ensure seamless transition from this enhanced service to the next medically necessary service.
• Provide supportive and informational counseling to include crisis intervention, case management, and the development of collateral contacts.
• Maintain a network of referral agency contacts and resources to fulfill the socioeconomic needs of clients.
• Assist clients with housing, employment, social, legal, transportation, and educational needs by connecting them with community services.
• Complete NCTOPPS with consumers if applicable.

Requirements

• Completion of Bachelor’s Degree, within Human Service field preferred.
• Meets requirements under 10A NCAC 27G.0104 as an Associate or Qualified Professional for Mental Health.
• Considerable knowledge of mental health and substance abuse disorders.
• Considerable knowledge of available community resources, services, and the coordinating efforts needed for clients with mental health and substance abuse problems.
• Considerable knowledge of treatment modalities for mental health disorders.
• Some knowledge of the principles and practices of substance abuse treatment and education activities.
• Ability to respectfully represent the agency and establish rapport with the community.
• Ability to determine appropriate community services for clients and interface community resources and agencies to meet client needs.
• Ability to communicate effectively in oral and written forms.
• Ability to network and coordinate efforts between outreach, treatment, and other support systems for clients.
• Ability to work well on a team and coordinate efforts to meet the needs of the client.
• Must be able to physically perform the basic life operational functions of climbing, stooping, crouching, reaching, pushing, pulling, lifting, standing, walking, fingering, grasping, talking, and hearing.
• Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift objects.
• Must possess the visual acuity to perform extensive reading and determine the accuracy of work assigned.
• Must have a valid driver’s license and be able to work in community settings.

Benefits

• Competitive salary based on experience
• Comprehensive medical, dental, and vision insurance
• Educational loan repayment programs & career growth
• Retirement savings plan/401K
• Paid time off programs, rollover hours, 14 paid holidays
• Employee engagement activities, resource groups, and diversity events

Schedule

Full Time

Location

Rocky Mount, NC; Jacksonville, NC; Warsaw, NC