Intelligence Analyst - ZSAT

About the role

ZeroFox seeks an Intelligence Analyst to join the ZeroFox Services and Analysis Team. As an analyst, you will collect information to identify threats and generate intelligence products to assess risk in relevance to client needs. Intelligence activities can include researching current and emerging threats covering physical security, cyber security, geopolitical, reputation risk, and compliance issues. The role requires an investigative or analytical background, demonstrated exceptional analytic prowess in areas such as trend analysis and pattern recognition, and the use of independent critical thinking and judgment to act, lead, initiate, or recommend next steps. Discretion, teamwork, and creativity are essential.

Responsibilities

• Learn and employ ZeroFox patented technology to identify and analyze relevant information collected from the Internet, based on client-specific criteria, to assemble findings for daily intelligence and recurring reporting.
• Assist in customer care and all production aspects covering the range of assigned duties.
• Support and/or lead recurring deliverables and touchpoints (ad hoc, daily, weekly, monthly, quarterly, and/or annual):
  • Security/Incident Alerts
  • Intelligence Reports
  • Trend and summary reports
  • Strategic assessments and reviews
  • Client briefings
• Support collection enhancement through ongoing and proactive collaboration with Collection Management and 24x7 support.
• Provide support in response to ad hoc threats and periods of increased risk, which may include:
  • Ad hoc investigations and assessments
  • Ancillary threat monitoring outside core business hours
• Engage in proactive professional development through company trainings, industry certifications, and seeking new opportunities to maintain and grow relevant knowledge and skillsets.
• Identify and communicate enhancement opportunities and improvement ideas for the department's operations.

Requirements

• Experience in open source and social media research or investigations, typically obtained in 2-3 years; ability to connect the dots.
• Creativity in leveraging internet search techniques and methods.
• Ability to determine the credibility, value, significance, and relevancy of information from different data sources to produce clear, concise, and timely analytical products.
• Strong written and oral communication skills; comfortable with providing briefings and presentations.
• Experience producing short and long-form reports, applying BLUF or similar models.
• Comfort working independently and in teams.
• Experience with some of the following: Social Media Platforms, blogs, IRC, Deep/Darkweb, and message boards.
• Ability to collect, authenticate, validate, and document online evidence.
• Proficiency with at least one online investigative tool, such as Whois, Ping, Traceroute, etc.
• Proficiency in Google Suite of programs.

Preferred Qualifications

• Written and spoken proficiency in one of the following languages (preferred but not required): Russian, Mandarin, Arabic, Korean, Spanish, German, or Farsi.
• Public or private sector experience as an analyst, researcher, investigator, or consultant supporting a security, risk, or due diligence function.
• Experience conducting studies and making recommendations to identify threat vectors, threat actors, and threat trends.
• Experience briefing decision-makers and senior leaders.
• High degree of knowledge of Social Media Platforms, blogs, IRC, message boards, Deep/Darkweb.
• Knowledge of IPv4, IPv6, DNS records, email headers, P2P.
• Excellent project/team leadership, development, and client relationship skills.
• Knowledge and familiarity with relevant threat landscapes or industry practice areas such as cybercrime, online fraud, physical/corporate security, activism, hacktivism, reputation risk, travel security, geopolitical, or policy issues.
• Bachelor's degree with relevant coursework.

Benefits

• $65,000–$80,000 annual salary.
• Comprehensive health, dental, and vision coverage (Cigna).
• Health Savings Account (HSA) with quarterly company contributions.
• 401(k) with 3% company contribution, 100% immediately vested.
• Company-paid short-term and long-term disability insurance.
• Company-paid life and AD&D insurance.
• Employee Assistance Program (EAP) — confidential counseling, legal, and financial support.
• Generous time off.
• Pet insurance and discount programs.
• Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture.