Intelligence Analyst

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Monitor open-source intelligence (OSINT) software and a variety of OSINT sources to proactively identify risks to company facilities, traveling employees, and a fleet of company vehicles.
• Conduct research and analysis of identified risks and transmit alerts to key stakeholders.
• Assist Security Dispatchers with day-to-day security operations tasks, as needed.
• Receive real-time alerts and quickly triage disruptions to determine their validity and relevance to the client.
• Collect, evaluate, and disseminate intelligence to key stakeholders in support of action plans based on credibility and likelihood.
• Effectively and calmly manage communications from various sources with team members and management, providing clear and relevant event details.
• Thoroughly document disruptive events that affect the safety and security of fleet vehicles with correct grammar and spelling within incident management tools for situational awareness and escalation, if necessary.
• Work collaboratively in a dynamic team environment and cross-functionally with fleet operations.
• Contribute to procedures and processes to standardize and enhance risk management.
• Provide emergency and non-emergency security system monitoring, event dispatch, emergency notification services and send alerts through mass-communication system.
• Process and maintain a variety of standard operating procedures, emergency plans, documents, logs, and reports.
• Make recommendations to enhance controls and processes based on analysis findings.
• Follow standard operating procedures (SOPs) and playbooks for threat analysis and provide feedback for future improvements.

Qualifications

• Bachelor's degree in a related field and/or three to five years of experience in a Global Security Operations Center (GSOC) or similar role, such as national security or criminal intelligence analysis.
• Prior completion of threat research, identification, and trends as well as OSINT tools/platforms proficiency.
• Familiarity with OSINT techniques for collecting, analyzing, and validating data from open sources, including search engine queries, social media monitoring, website analysis, and public records.
• Understanding of incident response procedures, including incident identification, triage, escalation, and recovery.
• Able to quickly adapt and excel in a dynamic and fast-paced environment with substantial levels of ambiguity.
• Ethical mindset and respect for data/user privacy and confidentiality.
• Able to work collaboratively with other SOC team members, management, and cross-functional teams.
• Continuous learner and adaptable to the evolving autonomous vehicle landscape.
• Able to work under pressure during security incidents and emergencies.
• Resilient and self-motivated mindset.
• Effective written and verbal communication skills.
• Able to analyze complex situations and recommend solutions.
• Attentive to detail and accuracy.
• Able to multi-task and organize workload for effective implementation.
• Computer skills; Microsoft Office.