Integrations Platform Administrator

Job Purpose

The Senior Platform Engineer – MuleSoft Platform & Ops Automation is responsible for the stability, security, scalability, and automation of the MuleSoft Anypoint Platform across cloud and hybrid environments. This role owns the operational health of enterprise integration services, ensuring reliable API and integration execution while reducing manual effort through automation. The role combines deep platform administration expertise with DevOps and operational leadership, acting as the escalation point for complex incidents and platform design decisions. Working closely with architecture, application engineering, DevOps, and security teams, this role ensures MuleSoft remains a resilient, compliant, and high-performing enterprise integration platform.

How You Make an Impact (Job Accountabilities)

• Own the operational stability, performance, and availability of the MuleSoft Anypoint Platform across production and non-production environments
• Administer and optimize MuleSoft Runtime Manager, API Manager, Access Management, AnypointMQ, RPA, Intelligent Document Processing, Partner Manager, and Runtime Fabric or CloudHub deployments
• Administer and optimize use of Design Center, Exchange, and Anypoint Experience Hub for presentation and consumption of APIs to internal and external audiences.
• Monitor, report, and forecast on MuleSoft platform consumption to ensure accuracy in budget forecasting and environment expansion based on platform licensing.
• Administer and optimize delivery of software used on developer workstations such as Anypoint Studio, Anypoint Code Builder, Postman, and Github Desktop
• Design, implement, and maintain CI/CD pipelines to automate MuleSoft deployments, environment promotion, and rollback strategies
• Lead production incident response, root cause analysis, and preventative remediation for integration and API failures
• Implement observability, monitoring, alerting, logging, and SLA frameworks to ensure proactive detection and resolution of platform issues
• Enforce platform standards for security, configuration, and operational readiness in alignment with enterprise architecture and compliance requirements
• Support API gateway configuration, TLS certificates, policy enforcement, and secure integration patterns
• Plan and execute MuleSoft platform upgrades, patches, and capacity scaling initiatives
• Collaborate with infrastructure, security, network, application, DevOps, and architecture teams to deliver reliable, secure, and scalable integration solutions
• Engage with MuleSoft Account Managers, committees, and/or user groups to stay ahead of platform changes, new capabilities, and emerging technologies
• Manage platform documentation in tools such as LeanIX and ServiceNow CMDB
• Architect, implement, and support Disaster Recovery plans for the MuleSoft application environments
• Implement security best practices and solutions for users and applications consuming MuleSoft capabilities
• Own MuleSoft platform roadmap and contribute platform related standards to Integration Center for Enablement (iC4E)

What You Bring to the Role (Qualifications)

• Seven (7) or more years of experience supporting enterprise-class applications, middleware, or integration platforms
• Three (3) or more years of hands-on administration and engineering of the MuleSoft Anypoint Platform
• Strong experience operating MuleSoft in production environments including CloudHub, Runtime Fabric, or hybrid deployments
• Hands-on experience with Code, Container, and Artifact Repository tools such as Bitbucket, Github, Maven, JFrog, or similar
• Experience with CI/CD automation tools such as Jenkins, Azure DevOps, GitHub Actions, Sonarqube, or similar
• Hands-on experience with API-led connectivity, REST and SOAP web services, RAML, and OpenAPI
• Hands-on experience supporting EDI and B2B connectivity and message exchanges with 3rd parties
• Hands-on experience with Event Driven Architecture, Message Queueing, and Pub/Sub integration patterns
• Strong troubleshooting skills using MuleSoft debuggers, flow analyzers, and performance tuning techniques
• Experience with Linux systems, scripting (Python, Bash, etc), and automation for platform operations
• Able to communicate technical issues and remediation plans to engineering teams and leadership

Competencies Desired

• Hands on admin Mulesoft platform experience – must have
• Hands on admin Webmethods experience – nice to have (legacy architecture)
• Platform Stability and Reliability
• Automation and DevOps Enablement
• Production Incident Leadership
• Security and Compliance Alignment
• Cross-Team Collaboration
• Techical Problem Solving
• Operational Documentation Discipline

Certifications Desired

• MuleSoft Certified Integration Architect
• MuleSoft Certified Platform Integration Architect