Integration Tester

About the role

Driven by Innovation and built on Trust, rockITdata is a unique SDVOSB services company that partners with leading commercial healthcare/life sciences organizations on cutting edge innovations - think AI, automation and data transformation. We then bring those commercially tested solutions to government entities to deliver predictable, measurable impact for the American taxpayer and consumer.

Responsibilities

• Test AWS Lambda functions that orchestrate AI inference calls to Bedrock Agents, process Contact Lens transcript streams, and write structured data to Salesforce
• Validate real-time data pipelines from Amazon Connect through Kinesis to downstream systems including Bedrock, Salesforce, Verint, and QuickSight
• Perform integration testing for near-real-time Lambda-to-Salesforce data delivery during live calls for AI Coaching capabilities
• Test Lightning Web Components (LWC) within Salesforce agent workspaces to ensure proper display of AI coaching prompts, compliance alerts, recommended actions, and knowledge suggestions
• Test Amazon Lex bot intents, slot types, and fulfillment workflows for IVR Call Taking virtual agents
• Validate post-call summarization workflows including Contact Lens transcript processing, Bedrock inference, Guardrails validation, and Salesforce case record creation
• Validate CloudWatch alarms, anomaly detection configurations, operational monitoring dashboards, and alerting workflows
• Execute integration, regression, end-to-end, system, and user acceptance testing across Dev, Test, UAT, and Production environments
• Develop and maintain test plans, test cases, automated test scripts, and test evidence documentation
• Support infrastructure validation for CloudFormation or CDK deployments
• Participate in DevSecOps processes including automated testing, code validation, security-focused reviews, and CAB-approved deployment verification via ServiceNow
• Collaborate with Security Engineers to validate TLS 1.2/1.3 encryption, IAM least-privilege access controls, logging, and SIEM integration compliance
• Identify, document, track, and retest defects through resolution

Requirements

• 4+ years of experience in software testing, integration testing, or QA engineering within AWS cloud environments
• Hands-on experience validating Amazon Connect contact flows, Amazon Lex bots, and Contact Lens integrations
• Experience testing Salesforce integrations including REST/SOAP APIs, Platform Events, Streaming API, or Salesforce Connect
• Familiarity with Salesforce Lightning Web Components (LWC) testing methodologies
• Experience testing real-time streaming architectures using Amazon Kinesis Data Streams and/or Firehose
• Experience with API testing tools such as Postman, SoapUI, or equivalent
• Experience creating and executing automated and manual test cases for distributed systems and integrations
• Understanding of CI/CD pipelines and DevSecOps testing practices
• Knowledge of IAM policy validation, VPC networking, and AWS GovCloud security best practices
• Experience working within FedRAMP, NIST 800-53, or equivalent federal compliance frameworks
• Strong analytical, troubleshooting, and defect management skills
• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or related field (or equivalent experience)

Preferred Qualifications

• AWS certifications such as AWS Certified Developer, Solutions Architect, or DevOps Engineer
• Experience testing AI/ML inference pipelines and Amazon Bedrock integrations
• Prior experience supporting FedRAMP High or IL4/IL5 AWS GovCloud programs
• Familiarity with Amazon QuickSight dashboard validation and reporting
• Experience testing Verint workforce management or quality management integrations
• Healthcare industry experience including HIPAA, PHI, or TRICARE environments
• Experience with ServiceNow change management and CAB approval processes
• Familiarity with automated testing frameworks for APIs and cloud-native applications