Integration/Technical Analyst

About the role

Our client, a major communication services provider, is seeking a hybrid Technical Analyst who can work closely with development teams and bridge the gap between business requirements and technical implementation. This position is W-2 only; we are not open to working with third-party firms or C2C arrangements for this role. The role is a long‑term remote contract.

Responsibilities

• Work directly with Product Owners, business stakeholders, developers, QA, and technical teams to understand new requests and desired outcomes
• Elicit and clarify requirements when stakeholders know what they want to accomplish but cannot fully articulate the technical need
• Translate business requirements into clear technical and functional requirements that development and technical teams can execute
• Identify missing information, edge cases, dependencies, conflicting requirements, and downstream impacts
• Analyze whether existing services, APIs, systems, and data can satisfy the requested capability
• Investigate how services, APIs, applications, and data interact across a complex enterprise environment
• Understand integration points, systems of record, service dependencies, endpoints, and data sources
• Review API requests/responses, data structures, mappings, logs, and service behavior
• Work with REST APIs, Postman, JSON, CURL, Swagger, and related integration technologies
• Trace data and transactions across systems to identify gaps, inconsistencies, or failures
• Partner with developers and technical teams to determine whether existing services satisfy requirements or whether additional work/data is needed

Requirements

• Experience as a Technical Business Analyst, Business Systems Analyst, Integration Analyst, Systems Analyst, Technical Analyst, or similar
• Experience analyzing APIs, system integrations, application workflows, and data flows
• Working knowledge of REST APIs/web services and tools such as Postman
• Jira
• Confluence
• SQL
• Ability to create or interpret process flows, system diagrams, API mappings, and data mappings

Skills

• A former developer who moved into an analyst role and still understands applications, APIs, integrations and how software is built
• JSON / XML
• CURL
• Swagger
• SOAP / SOAP UI / WSDL
• SQL / data querying and validation
• Chrome DevTools
• Single Page Applications
• Splunk
• AppDynamics
• Grafana
• JMeter
• UML2 / PlantUML
• API and data mapping
• Integration testing
• Backend/service validation

About the Company

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned