Integration Specialist - Physical Security Systems

Responsibilities

• Install, configure, integrate, support, and optimize all Security Solutions supported products, technologies, and applications.
• Provide end-user training on Security Solutions products and technologies.
• Directly interact with customers, junior field service staff, sales personnel, and management to address and resolve installation, configuration, and operational challenges.
• Travel to customer sites, remote offices, and various other locations to support customer equipment.

Requirements

• 4-year technical degree, or a 2-year technical school degree with at least 2 years of networking systems experience, 5 years of experience in IP-based networking and electronic security systems, or an equivalent combination of education and experience is required.
• Strong commitment to quality work, meticulous attention to detail, and adherence to safe work practices for both self and team members.
• Proficient in basic electricity, including AC/DC theory, Ohm's Law, and using a digital volt/ohm meter.
• Advanced expertise in IP-based physical security systems.
• Extensive knowledge of IP-based and electronic communication systems.
• In-depth understanding of network and computer operating systems.
• Proficient in internetworking devices, techniques, operating systems, and protocols.
• Skilled in programming, scripting, and integration protocols.
• Excellent customer service abilities.
• Exceptional troubleshooting capabilities.
• Strong analytical and problem-solving aptitude.
• Proven ability to interpret mechanical plans and specifications.
• Familiar with computer drafting software, word processors, and spreadsheets.
• Highly self-motivated with the ability to work independently.
• Able to legally operate a motor vehicle.

Qualifications

• Strong commitment to quality work, meticulous attention to detail, and adherence to safe work practices for both self and team members.
• Proficient in basic electricity, including AC/DC theory, Ohm's Law, and using a digital volt/ohm meter.
• Advanced expertise in IP-based physical security systems.
• Extensive knowledge of IP-based and electronic communication systems.
• In-depth understanding of network and computer operating systems.
• Proficient in internetworking devices, techniques, operating systems, and protocols.
• Skilled in programming, scripting, and integration protocols.
• Excellent customer service abilities.
• Exceptional troubleshooting capabilities.
• Strong analytical and problem-solving aptitude.
• Proven ability to interpret mechanical plans and specifications.
• Familiar with computer drafting software, word processors, and spreadsheets.
• Highly self-motivated with the ability to work independently.
• Able to legally operate a motor vehicle.

Benefits

• This position is collectively bargained and all benefits are provided by the Union.

Pay

Pay Range: $37.90 per hour, paid in accordance with local Union rates.

Schedule

Not specified.

Skills

• Basic electricity, including AC/DC theory, Ohm's Law, and using a digital volt/ohm meter.
• Advanced expertise in IP-based physical security systems.
• Extensive knowledge of IP-based and electronic communication systems.
• In-depth understanding of network and computer operating systems.
• Proficient in internetworking devices, techniques, operating systems, and protocols.
• Skilled in programming, scripting, and integration protocols.
• Excellent customer service abilities.
• Exceptional troubleshooting capabilities.
• Strong analytical and problem-solving aptitude.
• Proven ability to interpret mechanical plans and specifications.

Commute

Not specified.

Physical Requirements

• Sitting for extended periods.
• Lifting to 50 lbs.
• Bending and kneeling.
• Climbing ladders.

Environment

• Indoor and outdoor environment.
• Hazards: Inclement weather.

Competencies

• Understand and meet customer needs.
• Collaborate effectively with colleagues.
• Manage potential hazards and risks.
• Engage with and contribute to the community.

About the Role

Offer comprehensive support to customers, field service technicians, and sales teams to ensure the smooth operation of customer equipment, both hardware and software. This role involves direct interaction with customers, junior field service staff, sales personnel, and management to address and resolve installation, configuration, and operational challenges. As a Security Integration & Network Specialist, this position also requires travel to customer sites, remote offices, and various other locations.