Integration Manager, Global Customs, Business Implementation

Summary

Manage the business part of EDI/API implementation for Global Accounts. Define and improve our integration services (EDI and API) to match customer requirements working with the customers and realising it internally.

Duties and Responsibilities

- Manages the technical implementation in the business on behalf of Global Customs. - Responsible person for technical onboarding individual Customers into DSV from a Customs perspective. - Sign off the proposed Business Requirement Document to initiate integration. - Together with the Customer Delivery Managers aligns the planning (high level and detailed) with Operations, Customer, the Customer Integration Office and EI. - Ensure that the User Acceptance Tests scenarios are created & executed accordingly. - Ensures that all local stakeholders are aligned. - Ensure that all local contributors have committed to the plan and are delivering on time and on quality. - Acts as the first point of contact for Operations after the Business Go live, Troubleshooting, Advising. - Help develop the EDI and API offerings for Global Customs. - Work towards the commercial part of DSV. - Close cooperation with Enterprise Integration Office (CINTO), in establishing/maintaining current & future work process/protocols for BIMs globally. - Analyze our EDI+ and special setups and see how we can convert more to standard or make our standard fit more requests. - Understand our EDI & API services and guide customers/sales towards API First and help evolve it. - API – take the lead in educating sales staff to sell API over EDI and take input from our customers to use for improving our API product.

Qualifications

- Bachelor's degree in business administration, information technology or a related field is preferred. - 2+ years of relevant experience. - Experience with customer engagement. - Project Management capabilities and experience. - A fair technical and integration understanding. - An end-to-end mindset. - Understanding of customs is an advantage. - A “do” person with high level of accountability.

Language Skills

Fluency in English is required.

Computer Literacy

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Pay

$98,500 - $125,000 / Annual.

Schedule

Virtual USA.