Integration Analyst

Location: Jersey City, NJ, Tampa, FL, Boston, MA, or Dallas, TX (Partial Remote, 3 days onsite per week)

About the role

We are seeking a senior-level Integration Analyst to support securities lending clients across equities and fixed income products. This role owns the end-to-end client onboarding process, managing multiple concurrent projects while serving as a primary client-facing partner. The ideal candidate brings strong securities lending operations experience, excellent communication skills, and the ability to translate business needs into clear operational and technical requirements.

Responsibilities

• Manage 10 to 15 client onboarding projects simultaneously.
• Own the full onboarding lifecycle from documentation and application review through testing and activation.
• Serve as the primary point of contact for clients throughout onboarding, leading frequent client calls and providing guidance.
• Apply securities lending business knowledge across equities and bonds to align client needs with available products and solutions.
• Support and coordinate client testing using web-based user interfaces and internal systems.
• Troubleshoot onboarding issues related to data, files, documentation, specifications, and connectivity (IBM MQ, SFTP).
• Translate business requirements into clear specifications and partner with internal teams.
• Act in a pre-sales support capacity by explaining products, workflows, and capabilities.
• Create client-facing materials such as presentations, guides, and FAQs.

Requirements

• 8+ years of capital markets operations experience with direct securities lending exposure.
• Strong background in securities lending, settlement, or clearing (DTC, FICC, or NCSS).
• Proven experience managing end-to-end client onboarding or implementation initiatives.
• Strong project management skills, including the ability to manage multiple priorities, track action items, and ensure issue resolution.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to read, interpret, and work with technical specifications, including banking messaging standards like ISO 20022/ISO 15022.
• Strong proficiency in Microsoft Office, including PowerPoint.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program and access to certification prep, technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team for benefits and resources, plus a certified Career Coach.