Integrated Workplace Management Systems Administrator

About the role

The Integrated Workplace Management Systems Administrator functions as a key member of the Integrated Workplace Management Systems (IWMS) team and as the project manager responsible for all aspects of the Space Planning and Occupancy Tracking System (SPOTS) to provide systems administration for the Archibus Software platform.

Responsibilities

• Design, testing, development, and implementation of upgrades to the IWMS system.
• Provide system related desktop support for application users.
• Provide technical and advisory services collaboratively to the IWMS team and campus stakeholders, including designing reports, custom solutions, data reporting, and compliance.
• Acquire in-depth understanding of business processes and information systems currently utilized and identify unaddressed business needs.
• Develop improved requirements and procedures necessary for implementation of new modules, integration with existing systems, staff training, and coordinating activities between system users and supporting departments including Information Technology Services and other impacted departments.
• Develop requirement specifications for new projects and work with business partners through development, testing, and final implementation.
• Verify that the physical infrastructure currently in place is adequate and appropriate, and make changes as necessary after scope and costs are fully developed.
• Perform general maintenance of database, tables, queries, and reports.
• Periodically maintain or add floorplan layers, import/export of CAD drawings, and troubleshoot CAD-related space issues.
• Integrate with other University applications including business systems, GIS, and CMMS.
• Integrate third‑party reporting software to enhance reporting capabilities when mining the database for specific information.
• Customize web‑portals, branding, forms & fields, and email communication to end users.
• Train users to access the web‑portals and various modules.
• Conduct user acceptance testing.
• Troubleshoot system inquiries.
• Create and execute implementation processes to roll out IWMS throughout the organization.
• Work with the Network/Server Administrator/Data System team to continually expand, share, and improve departmental skillset.