Integrated Payments Specialist

About the role

Planet DDS is a leading provider of a platform of cloud-based solutions that empower growth-minded dental businesses. Now serving over 13,000 practices and 118,000 customers in North America, Planet DDS delivers a comprehensive suite of solutions, including Denticon Practice Management, Cloud 9 Ortho Practice Management, and Apteryx Cloud Imaging. Planet DDS is dedicated to enabling dental support organizations (DSOs) and groups to grow and thrive with technology that delivers seamless integrations, improved workflows, and future-proof scalability.

Job Duties

• Manage PDDS client’s payment account onboardings and activations
• Act as main point of contact for Payment partner and PDDS for sales operational support
• Cookordinate and drive payment token account transfers for existing and new clients
• Act as main point of contact for new payment location requests from existing clients
• Evaluate and optimize current payment processes to expedite activation timelines, improve client experience, and more quickly recognize revenue
• Own and drive regular meeting cadence with payment vendors

Skills and Qualifications

• Bachelor's degree
• 2-4 years of prior experience in the payment acquiring / processing space
• Prior experience with integrated SaaS relationship / account management
• Prior experience with merchant application and account onboarding tasks
• Prior experience working with software onboarding applications
• Prior experience working within Salesforce (preferred)