Integrated Care Assistant I (National IKC)

About the role

We are looking for a highly organized and detail-oriented Integrated Kidney Care Advocate I (IKCA I) to join our amazing team. The IKCA I is responsible for identifying and validating hospital admissions for Transition of Care (TOC) support, as well as providing vital administrative and communication support to our care teams. In this role, you will be collecting, verifying, and entering information into IKC databases to help ensure our IKC Model of Care operates smoothly. Must live in Eastern Time Zone.

Responsibilities

• Confirming the status of existing admissions, identifying new admissions and discharges
• Conducting 2x weekly SNF check-in calls to confirm admission status
• Requesting admission and discharge summaries upon confirmation
• Addressing ad hoc TOCs and SNF admits
• Requesting, obtaining, and uploading medical records (including labs)
• Completing manual mailing requests
• Conducting provider verifications
• Providing administrative support to the care team, including monitoring incoming faxes, processing outbound faxes, and maintaining the fax log

Required Qualifications & Proficiencies

• High School Diploma required
• 2 years of clinical administrative experience (Preferred)
• Intermediate proficiency in MS Word and Excel (Preferred)
• Excellent written and verbal communication skills to successfully perform essential functions

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning

Pay

The Wage Range for the role is $15.50 – $19.00/hour. Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.

Location-specific minimum wage details:

• New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year
• New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour
• Washington Exempt: $80,168.40/year
• Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.71/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates