Integrated Care Assistant I (National IKC)

About the role

This position provides administrative support to DaVita Integrated Kidney Care Nurses and other members of the Integrated Care National Team. The Medical Administrative Assistant collects, verifies, and enters information into appropriate databases. The position develops reports and other materials for distribution.

Responsibilities

• Collect, verify, enter, and maintain data and medical record information in the DaVita Integrated Kidney Care medical management database including but not limited to patient, provider, and payer contact and referral information.
• Communicate with hospitals, track patient admissions/discharges.
• Transcribe lab results, and follow up with providers for confirmation of services.
• Maintains reports and data feeds, and communicates with the Integrated Care Team to ensure data is current and complete.
• Attends team meetings, conferences, and training as required.
• Knows, understands, and follows teammate guidelines, employment policies, and department or company procedures.
• Consistent, regular, punctual attendance as scheduled is an essential responsibility of this Medical Administrative Assistant position.
• Other duties and responsibilities as assigned.

Requirements

• A high school diploma or equivalent required.
• Prior administrative experience required.
• Proficiency in navigating MS Office applications and other databases.
• Prior REMOTE work experience is a bonus.
• Deals with confidential information using discretion and judgment.
• Professional verbal communication and telephone etiquette.
• Basic proficiency with the Medical Information System Technology (MIST) within 60 days of employment or position change required.

Qualifications

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.
• DaVita functions as a very fast-paced work environment, so your ability to work at a high level of proficiency with little supervision is essential.

Skills

Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.

Benefits

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.

Schedule

Full-time remote role, Monday - Friday
Starting time between 7 and 7:30 am CST

Pay

The Wage Range for the role is $15.50 - $19.00/hour.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates