Integrated Absence Claims Specialist - West Coast

Alternate locations: US West. Remote work arrangement: work at home employee residing outside of a commutable distance to an office location. Relocation assistance is not available for this opportunity.

About the role

We are excited to bring on a highly motivated Integrated Absence Claims Specialist to staff our ever-growing claims organization. You will manage a workload of Short-Term Disability claims and their associated leaves. You’ll complete a thorough training to develop new skills and give you the confidence you need to be successful in your new role. If you enjoy working in a fast-paced team environment from the comfort of your own home, then this opportunity may be for you.

Responsibilities

• Communicate with claimants, employers, and various medical professionals through phone and email to gather information regarding Short-Term Disability Claims, Family Medical Leaves, and state benefits when applicable.
• Collaborate with fellow case managers, nurse case managers, and consulting physicians to make appropriate and timely claim determinations.
• Review complex medical records and effectively leverage a variety of tools and resources to understand appropriate approval durations and future action planning.
• Complete accurate financial calculations consistent with company and state guidelines.

Requirements

• High School diploma or GED
• 1-2 years of experience in claims, leaves, or customer service
• Strong written and verbal communication skills
• Excellent organization skills with the ability to multi-task
• Experience with disability and/or absence management claims

Preferred Qualifications

• Strong mathematical skills for payment calculations

Benefits

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching, and employee assistance program
• Tuition assistance program
• Flexible work arrangements
• Effective productivity/technology tools and training
• Eligibility for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit, and individual
• Other rewards may include long-term incentives, sales incentives, and Lincoln’s standard benefits package

Pay

The pay range for this position is $25.87 - $35.84 per hour, with anticipated pay for new hires between the minimum and midpoint of the range. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency, and qualifications required for the role.