Integrated Absence Claims Specialist (10/19 Start Date)

Alternate work-from-home locations: Charlotte, NC; Fort Wayne, IN; Greensboro, NC; Hartford, CT; Omaha, NE; Radnor, PA.

About the role

We are excited to bring on a highly motivated Integrated Absence Claims Specialist to staff our ever-growing claims organization. As an Integrated Absence Claims Specialist, you will manage a workload of Short-Term Disability claims and their associated leaves. You’ll complete a thorough training program to develop new skills and gain the confidence needed to succeed in your role. If you enjoy working in a fast-paced team environment from the comfort of your own home, this opportunity is for you.

Responsibilities

• Communicate with claimants, employers, and medical professionals via phone and email to gather information regarding Short-Term Disability Claims, Family Medical Leaves, and applicable state benefits.
• Collaborate with fellow case managers, nurse case managers, and consulting physicians to make appropriate and timely claim determinations.
• Review complex medical records and leverage tools and resources to determine appropriate approval durations and future action planning.
• Complete accurate financial calculations consistent with company and state guidelines.

Requirements

• High School diploma or GED.
• 1–2 years of experience in claims, leaves, or customer service.
• Strong written and verbal communication skills.
• Excellent organization skills with the ability to multitask.
• Experience with disability and/or absence management claims (preferred).
• Strong mathematical skills for payment calculations (preferred).

Benefits

• Clearly defined career tracks and job levels with associated behaviors for Lincoln’s core values and leadership attributes.
• Leadership development and virtual training opportunities.
• PTO and parental leave.
• Competitive 401K and employee benefits.
• Free financial counseling, health coaching, and employee assistance program.
• Tuition assistance program.
• Flexible work arrangements and effective productivity tools.

Pay

The pay range for this position is $25.87 – $35.84 per hour, with anticipated pay for new hires between the minimum and midpoint of the range. Pay may vary above or below the listed range as permitted by applicable law and is based on factors including work experience, education, location, licensure requirements, proficiency, and qualifications. The base pay is one component of Lincoln’s total rewards package, which may also include eligibility for the Annual Incentive Program (discretionary, based on company, business unit, and individual performance), long-term incentives, sales incentives, and standard benefits.