Intake Specialist :: Paralegal

Responsibilities

• Respond to online inquiries regarding the filing of complaints
• Effectively interview potential complainants
• Analyze and summarize information received from online inquiries
• Create investigative work case files for investigations
• Send Notice of Complaints and interrogatories to relevant parties
• Provide excellent customer service, via telephone and in person
• Prepare monthly reports
• Analyze and apply relevant laws to establish jurisdiction over cases for ICRL enforcement areas
• May draft appropriate motions before the Commission, including administrative dismissals and default orders
• Research databases for correct contact information for relevant parties and witnesses
• Perform other duties as assigned

Requirements

• Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws
• Ability to interpret, analyze, and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law
• Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed
• Strong organizational skills with the ability to manage various projects simultaneously
• Working knowledge of computers and Microsoft Office Suite
• Ability to communicate effectively and establish cooperative work relationships

Preferred Experience

• Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws
• Ability to interpret, analyze, and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law
• Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed
• Strong organizational skills with the ability to manage various projects simultaneously