Intake Specialist - OP Care Management - FT DAYS

TYPICAL PHYSICAL/MENTAL DEMANDS:

• Able to work as assigned every week
• Has active automobile insurance
• Driver’s license and ability to drive safely throughout the geographic area defined by Sky Lakes Medical Center, in all types of weather
• Must be able to maneuver through unpredictable and unalterable physical spaces
• Must be able to climb minimum of two flights of stairs
• Must be able to work with periods of indirect supervision in patient’s place of residence

Qualifications

• Ability to work independently without constant supervision
• Ability to effectively communicate with clients, medical personnel, community partners and others they may come into contact with, in a pleasant and constructive manner
• Ability to prioritize workload in a timely manner
• Ability to take direction from lead, manager or director regarding work activities and procedures

Preferred

• 1-3 years health/social service experience
• Experience working in multi-cultural settings
• Bilingual

Licenses/Registrations/Certifications

• Possession of valid Oregon driver’s license
• Excellent driving record and ability to be insured by the hospital’s auto insurance policy

Essential Job Functions

• Makes initial contact with eligible patients
• Accompanies community health workers on home visits
• Captures community health worker calendars and schedules appointments
• Reviews hospital census and other data sources to identify eligible patients
• Promotes referrals from community partner organizations
• Updates health education materials, in accordance with best practices
• Assists patients in securing needed medical supplies
• Supports other team members
• Establishes trusting relationships with patients and their families and various community partner organizations
• Works cooperatively with other clinical personnel assigned to same client
• Must be able to remain calm under stressful situations

Marginal Job Functions

• Performs other duties as assigned