Intake Specialist- BILINGUAL

About the role

We are partnering with a respected healthcare and social services organization seeking an Intake Specialist to support intake, screening, and triage efforts for individuals seeking community-based programs and services. This opportunity is ideal for someone passionate about helping others, connecting clients with resources, and supporting vulnerable populations in a fast-paced, mission-driven environment.

Benefits

• Meaningful work supporting older adults and community members
• Collaborative and compassionate team culture
• Opportunity to gain valuable experience within social services and community care
• Potential for long-term growth and advancement
• Hybrid work flexibility

Responsibilities

• Conduct intake assessments and screening for incoming callers and clients
• Evaluate immediate and ongoing needs to determine appropriate programs and services
• Assist with triage by prioritizing cases based on urgency and client circumstances
• Provide information on available community resources and support programs
• Maintain accurate client records, documentation, and referral information
• Support older adults and families in accessing services that promote independence and quality of life
• Perform additional administrative and departmental support duties as needed

Qualifications

• Bachelor’s degree REQUIRED
• Minimum 2 years of experience within social services, nonprofit organizations, healthcare support, human services, or case management environments
• Bilingual in English/Spanish preferred
• Strong communication, interpersonal, and customer service skills
• Comfortable working with older adults, families, and diverse populations
• Proficient in Microsoft Office Suite, including Word and Excel
• Strong typing and data entry skills (45+ WPM preferred)
• Highly organized, compassionate, detail-oriented, and client-focused

Pay

$18/hour

Schedule

Hybrid