Intake Specialist (Behavioral Health)

Duties & Responsibilities

• Completes intake for the entire agency
• Sets caseloads (excluding DFCS Paraprofessional work)
• Ensures all referrals submitted to the agency are input into the eCaseNotes system
• Works with Regional Supervisors to ensure caseloads are clean, schedules are accurate and provided weekly in eCaseNotes
• Identifies any scheduling issues and submits them to the relevant Regional Supervisor(s)
• Follows up with consumers with service authorization issues
• Follows up with issues with referral
• Responds to referral sources
• Reports weekly intake data to leadership team

Qualifications

• Undergraduate degree in Human Services or a related field, preferred
• Demonstrated knowledge of and sensitivity to diverse cultures
• Excellent verbal and written communication skills
• Valid Georgia driver's license; ability and willingness to travel off site
• M-F daytime schedule (Hybrid schedule)