Intake Specialist (800144)

About the role

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Responsibilities

• Initiates and maintains customer program files, documenting service delivery and maintaining customer records.
• Responsible for meeting with the customer and accurately completing all formal certification of applicants and documentation following appropriate guidelines as required by various government programs or agencies.
• Conduct preliminary meeting with the customer and accurately completes all application/enrollment and verifies eligibility for program and other required forms and documents.
• Schedules appointments and follows up on no-shows.
• Provides general information regarding program objectives, services, and requirements.
• Enters, edits, and retrieves data from the database, and performs data reconciliation to ensure accuracy.
• Assists in program