Intake Officer - MEDC

Job Responsibilities

• Facilitate the admission, transfer, and release of youth entering or exiting the secure facility.
• Verify legal documentation, complete intake and release processing, conduct required screenings and searches, and ensure all procedures are completed accurately and in accordance with agency policies and procedures.
• Maintains centralized oversight of facility operations by documenting and tracking all youth movement, formal head counts, recreation periods, housing assignments, admissions, releases, and other significant facility activities.
• Covers security by monitoring security cameras, alarms, radio traffic, and facility activity to identify safety and security concerns.
• Notifies appropriate staff of emergency situations, coordinates response efforts, and maintains situational awareness to support facility security and operations.
• Maintains accurate, confidential, and timely records related to intake activities, youth information, property inventories, medications, funds, movement logs, security checks, and operational events.
• Ensures all items are properly documented, secured, and accounted for in accordance with agency procedures.
• Provides overall administrative and operational support to facility management by directing traffic flow, preparing and completing required operations paperwork, coordinating communications, supporting security operations, and assisting with special assignments.

Requirements

• A high school diploma or equivalent.
• At least 21 years of age and have a valid driver's license.

Qualifications

• Knowledge, Skills, & Abilities:
  • Ability to learn state laws/institutional rules/regulations/requirements for the control of youth/Child Abuse Statutes.
  • Ability to learn the purpose/methods/practices of secure facilities.
  • Ability to learn various methods of instructing/handling/supervising youth in various activities.
  • Interpersonal skills, patience and both verbal and non-verbal communication skills.
  • Ability to exercise good judgment/initiative in a variety of situations.
  • Ability to build healthy relationships with youth and effectively communicate with them in order to promote respect and trust with them and manage challenging behaviors in a mature and professional way and in accordance with training.
  • Ability to establish/maintain satisfactory working relationships with fellow employees/families/general public.
  • Ability to maintain safety and security according to policy and training.
  • Ability to follow a daily schedule, be accountable to the facility processes, document events and activities, and supervise multiple youths effectively.

Special & Additional Requirements

• Must obtain certification in Continuing Law Enforcement Education (CLEE) within 90 days of employment.
• Must achieve a minimum competency/proficiency exam score of 80% and demonstrate supervisory and teaching skills.
• Training will include Behavioral Management techniques such as Primary Restraint and Take Down procedures, on the job functions but not limited to handcuffing (hands extended behind back), prone positions (flat on stomach and back), Kicks and Strike Motions, joint manipulations, bending at the waist and torque motions. Lifting hands above the head, repeated breathing (inhaling/exhaling) techniques for CPR/First Aid/AED. Kneel on knees (together and individually) unsupported.
• Physical Demands: Mobility and physical capability, including bending, lifting, kneeling (individually or together), and engaging in torque motions. Must respond to emergencies, including physically intervening and restraining youth in accordance with agency policy. Walk and stand for extended periods, sit in a desk chair for up to eight hours, and visually distinguish subjects up to 75 yards away.

Preferred Qualifications

• Experience supervising, mentoring, or interacting with at-risk youth.