Intake Officer - JDC

Job Responsibilities

Facilitates the intake and release process for youth admitted to and discharged from the secure facility.

Ensures all admission, transfer, and release procedures are completed accurately and in accordance with agency policies and procedures.

Reviews, verifies, and processes intake documentation, court orders, legal records, and related paperwork to ensure compliance with agency policy and procedures.

Conducts intake screenings to identify immediate safety, security, medical, mental health, or special needs concerns; perform authorized youth searches (including body scanner, pat frisk, and strip searches) in accordance with agency policy; and coordinates referrals to appropriate facility staff and service providers.

Maintains accurate and confidential records of intake activities, youth information, property inventories, medications, and funds received; ensures all items are properly documented, secured, and accounted for in accordance with agency procedures.

Responds to and coordinates radio and phone communications, ensuring timely and accurate information flow.

Effectively observes, reports, and responds to security concerns while adhering to established facility policies and procedures.

Provides overall support to facility operations.

Responsibilities

• Facilitates the intake and release process for youth admitted to and discharged from the secure facility.
• Ensures all admission, transfer, and release procedures are completed accurately and in accordance with agency policies and procedures.
• Reviews, verifies, and processes intake documentation, court orders, legal records, and related paperwork to ensure compliance with agency policy and procedures.
• Conducts intake screenings to identify immediate safety, security, medical, mental health, or special needs concerns; perform authorized youth searches (including body scanner, pat frisk, and strip searches) in accordance with agency policy; and coordinates referrals to appropriate facility staff and service providers.
• Maintains accurate and confidential records of intake activities, youth information, property inventories, medications, and funds received; ensures all items are properly documented, secured, and accounted for in accordance with agency procedures.
• Responds to and coordinates radio and phone communications, ensuring timely and accurate information flow.
• Effectively observes, reports, and responds to security concerns while adhering to established facility policies and procedures.
• Provides overall support to facility operations.

Requirements

• A high school diploma or equivalent.
• Must be at least 21 years of age and have a valid driver's license.

Qualifications

• Knowledge, Skills, & Abilities:
• Ability to learn state laws/institutional rules/regulations/requirements for the control of youth/Child Abuse Statutes.
• Ability to learn the purpose/methods/practices of secure facilities.
• Ability to learn various methods of instructing/handling/supervising youth in various activities.
• Interpersonal skills, patience and both verbal and non-verbal communication skills.
• Ability to exercise good judgment/initiative in a variety of situations.
• Ability to build healthy relationships with youth and effectively communicate with them in order to promote respect and trust with them and manage challenging behaviors in a mature and professional way and in accordance with training.
• Ability to establish/maintain satisfactory working relationships with fellow employees/families/general public.
• Ability to maintain safety and security according to policy and training.
• Ability to follow a daily schedule, be accountable to the facility processes, document events and activities, and supervise multiple youths effectively.

Special & Additional Requirements

• Certification and Training: Must obtain certification in Continuing Law Enforcement Education (CLEE) within 90 days of employment. Must achieve a minimum competency/proficiency exam score of 80% and demonstrate supervisory and teaching skills. Training will include Behavioral Management techniques such as Primary Restraint and Take Down procedures, on the job functions but not limited to handcuffing (hands extended behind back), prone positions (flat on stomach and back), Kicks and Strike Motions, Joint Manipulations, bending at the waist and torque motions. Lifting hands above the head, repeated breathing (inhaling/exhaling) techniques for CPR/First Aid/AED. Kneel on knees (together and individually) unsupported.
• Physical Demands: This position requires mobility and physical capability, including bending, lifting, kneeling (individually or together), and engaging in torque motions. Must respond to emergencies, including physically intervening and restraining youth in accordance with agency policy. Must walk and stand for extended periods, sit in a desk chair for up to eight hours, and visually distinguish subjects up to 75 yards away.
• Environmental and Equipment Requirements: Must maintain a valid state-issued driver’s license and operate a motor vehicle safely. Wear protective equipment during emergencies or as required by agency policy.

Preferred Qualifications

• Experience supervising, mentoring, or interacting with at-risk youth.

Additional Comments

• The South Carolina Department of Juvenile Justice offers an exceptional benefits package for FTE positions that includes: Public Service Loan Forgiveness Program Employee Assistance Program (EAP) Health, dental, and life insurance 15 days annual (vacation) leave per year 15 days of sick leave per year 13 paid holidays State retirement plans and deferred compensation programs Discount Programs such as TicketatWork and WeSave.