Intake Coordinator - Bedford, NH
Local Infusion · Bedford, NH · 3 wk ago
On-siteOTHR$25/hrFull-time
The Role
We’re looking for an Insurance & Intake Coordinator, also known as an “Infusion Guide,” who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy.
This is a Full-Time position that will be located onsite. This role will be primarily based in Bedford, NH and work M-F, 9:00 - 5:30pm.
Here’s What We’re Looking For
- Passion for Patient Care, and Delivering Exceptional Patient Experiences
- Health Care Experience Required
- Prior Experience in Infusion is Preferred
- Insurance Prior Authorization Experience
- Medical Terminology Experience
- Overall Medical Insurance Experience
- Ability to Quickly Grasp New Apps
- Experience and Strong Familiarity Utilizing Electronic Health Records (EHR) Systems
What You’ll Do
- Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation
- Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients
- Communicate referral process and status to patients in a customer-centric way
- Dedicated 6-week training plan to help you succeed in your role
Qualifications
- Prior Experience Reading Medical Charts
- Prior Experience Working on Insurance Pre-Authorizations
- Strong Communication Skills
- Attention to Detail
- Organizational Skills
Benefits
- Medical, Dental, and Vision Insurance through our employer plan
- Short and Long-Term Disability Coverage
- 401(k) — as an early-stage startup, we match!
- 15 Days Paid Time Off
- Competitive Paid Parental Leave and Flexible Return to Work Policy
Pay
Salary starting at $25/hr + quarterly bonus based on metrics & full benefits
Schedule
This role will be primarily based in Bedford, NH and work M-F, 9:00 - 5:30pm.