Intake Coordinator

About the role

Join Addus Home Health and become part of a team dedicated to delivering compassionate, high-quality care. As an Intake Coordinator, you’ll play a vital role in supporting patients and families by coordinating services that help individuals recover, manage chronic conditions, and remain safely in the comfort of their own homes.

Benefits

• Supportive team culture and collaborative work environment
• Comprehensive medical, dental, vision, life, AD&D, and disability insurance
• 401(k) with generous company match
• Paid holidays and generous paid time off
• Tuition reimbursement
• Employee referral program
• Merit-based pay increases
• Employee discount programs
• Healthy work-life balance

Responsibilities

• Receive and process patient referrals by phone and in person
• Explain home health services and benefits to patients, families, and referral sources
• Assist in identifying alternative services when a patient is not eligible for care
• Coordinate and schedule initial nursing assessments and admissions
• Prepare and maintain admission packets and required documentation
• Support community outreach efforts and maintain strong referral relationships
• Provide administrative and clerical support to the clinical team
• Maintain accurate patient records and documentation in a timely manner

Qualifications

• Must be at least 18 years of age
• One (1) year of experience in home health, healthcare, or a related field preferred
• Strong organizational, communication, and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Ability to complete documentation accurately and on time
• Valid driver’s license and proof of auto insurance required