Intake Care Representative- Evernorth- Remote

About the role

Make a Meaningful Difference in Patient Care At CarepathRx, part of Evernorth Health Services, we are ambitious, compassionate experts dedicated to advancing specialty pharmacy and infusion services. As an Intake Care Representative, you will be a trusted first point of contact for patients, providers, hospitals, and referral partners. This role involves handling inbound calls from patients, helping them navigate the referral and intake process while ensuring accurate information is collected and care can begin without delay. If you are organized, compassionate, and thrive in a customer-focused healthcare environment, we encourage you to apply.

Responsibilities

• Serve as the primary point of contact for patients, responding to calls and providing timely, professional support throughout the intake process.
• Help patients understand next steps, gather required information, and connect them with the appropriate care teams to support a positive patient experience.
• Handle inbound and outbound communication with patients, providers, hospitals,