Intake Attorney – Personal Injury & Mass Torts

Position Overview

We are seeking an experienced Intake Attorney to evaluate prospective Personal Injury, Rideshare Abuse, and Mass Tort cases. This role serves as the primary legal decision-maker for the firm's intake department, reviewing escalated matters, determining case acceptance, ensuring legal compliance, and supporting a high-volume plaintiff-side intake operation. The ideal candidate is an attorney who can make sound legal decisions in a fast-paced environment while maintaining empathy, professionalism, and exceptional client communication skills.

Key Responsibilities

• Evaluate prospective Personal Injury, Rideshare Abuse, and Mass Tort cases.
• Determine whether matters should be retained or declined based on liability, damages, insurance coverage, venue, and firm guidelines.
• Review complex, high-value, and sensitive cases with professionalism and compassion.
• Develop and maintain intake screening criteria, qualification guidelines, and escalation procedures.
• Serve as the primary legal resource for the intake department by providing legal guidance and support.
• Train intake specialists on legal principles, statutes of limitation, ethics requirements, and unauthorized practice of law.
• Ensure statutes of limitation and critical deadlines are accurately identified and documented.
• Review fee agreements, HIPAA authorizations, disclosures, and intake documentation for legal compliance.
• Monitor intake quality, conversion rates, and decline trends while recommending process improvements.
• Collaborate with litigation attorneys, marketing teams, and firm leadership to align intake strategies with business objectives.

Required Qualifications

• Juris Doctor (J.D.) from an ABA-accredited law school.
• Active license to practice law in at least one U.S. jurisdiction and in good standing.
• Minimum of 2 years of experience in one or more of the following:
  • Personal Injury Plaintiff-side Litigation
  • Pre-Litigation
  • Mass Torts
  • Legal Intake
• Strong understanding of:
  • Personal Injury law
  • Liability and damages analysis
  • Insurance coverage principles
  • Statutes of limitation
  • Case evaluation and legal risk assessment
• Ability to make accurate legal decisions in a high-volume environment.
• Excellent communication, client counseling, and interpersonal skills.
• Proficiency with CRM platforms, intake systems, and case management software.

Preferred Qualifications

• Experience in high-volume legal intake or case acquisition environments.
• Experience screening Mass Tort and multi-state litigation matters.
• Arizona Bar admission or willingness to obtain admission.
• Experience handling trauma-informed or other sensitive client matters.
• Spanish bilingual proficiency preferred.
• Previous experience training or mentoring intake staff.

Ideal Background

Candidates with experience in the following roles are encouraged to apply: Intake Attorney, Personal Injury Attorney, Plaintiff Litigation Attorney, Pre-Litigation Attorney, Mass Tort Attorney, Personal Injury Associate Attorney.