Intake Assessment Evaluator PRN
About the role
The Intake Assessment Evaluator in conjunction with the Program Director and Intake Assessment Coordinator coordinates the pre-admission assessment process and provides clinical assessments for potential patients. Also, assists with community education with clinical issues and participates with community events such as health fairs.
Responsibilities
- Responds to all calls for information, referral of patients, and inquiries about services offered and assists callers with accessing the most appropriate level of service and service provider to meet the needs of the patient.
- Ensures EMTALA compliance at all times and reports any concerns to the program director immediately.
- Captures communication related to all assessment and admission activities, ensures rapid throughput for the emergency department, requests additional resources when needed based on volume, and works with the medical staff to move patients to disposition quickly.
- Responds to calls for assessments in the emergency department within 15 minutes and initiates the requested assessment as soon as possible and no later than 60 minutes from the initial request.
- Implements a backup procedure when the 60-minute time frame cannot be met due to heavy volume.
- Works with inpatient nursing staff to ensure an appropriate bed is available for patients coming in including moving patients as needed to make beds available quickly.
- Documents all calls coming in regardless the outcome in the approved format.
- Provides education and support related to emergency detention procedures, intervention as needed, completion of paperwork, and addresses process concerns with the emergency department director and medical staff to ensure compliance with all regulatory requirements.
- Collaborates with the behavioral health sales team to provide data, assure accurate referral data management, and includes sales team members in team meetings as needed.
- Completes assessments in a timely manner – 90 minutes or less on average.
- Performs chart reviews, interviews, and documentation within designated time frames per policy.
- Assesses and reassesses needs of patients across different age groups.
- Provides on and off-site clinical assessments for potential patients to the program.
- Works collaboratively with hospital departments to assist managing behavioral health assessment needs.
- Participates as an active member of the multi-disciplinary team.
- Provides ongoing education to patients and families as needed.
- Coordinates and participates with appropriate interested parties and physicians through the patient referral inquiry, admission, treatment, and discharge process.
- Models and trains other behavioral health team members on managing and tracking inquiry calls.
- Tracks and reports on all key indicators related to calls, assessments, and admissions.
Qualifications
- Basic Cardiac Life Support must be obtained within 30 days of employment start date.
- Nonviolent Crisis Intervention must be obtained within 30 days of employment start date.
- Other - Fingerprint Required.
- Masters Degree (LPC-A/MHCI) Lic Prof Counselor Assoc/Mental Health Intern, or (LMSW/RCSW-I) Lic Master Social Worker/Reg Clin SW-Intern.
Skills
- Demonstrates ability to set priorities.
- Demonstrates good judgment in handling situations not covered by verbal or written instructions.
- Fulfills legal responsibilities as written in The State of Florida Nurse Practice Act as applicable to position.
- Utilizes knowledge of growth and development, psychopathology, and psychosocial systems.
- Has an accurate knowledge of psycho-dynamics and therapeutic processes as demonstrated by effective intervention and resolution of problems as they occur, and communication of the processes to others.
- Utilizes established policies and procedures in performing job functions.
- Interacts and communicates with others in a way that promotes a positive and cooperative work environment.
- Channels concerns appropriately.
- Provides input, suggestions, and support appropriately.
- Demonstrates thorough knowledge of work practices.
- Ensures patients' rights and confidentiality.
- Able to assess and reassess needs of patients.
- Provides on and off-site clinical assessments for potential patients to the program.
- Works collaboratively with hospital departments to assist managing behavioral health assessment needs.
- Participates as an active member of the multi-disciplinary team.
- Provides ongoing education to patients and families as needed.
- Coordinates and participates with appropriate interested parties and physicians through the patient referral inquiry, admission, treatment, and discharge process.
- Models and trains other behavioral health team members on managing and tracking inquiry calls.
- Tracks and reports on all key indicators related to calls, assessments, and admissions.
Benefits
HCA Florida North Florida Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include: comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services; wellbeing support, including free counseling and referral services; time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence; savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling; education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing. Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
Pay
Details about pay are not specified in the job posting.
Schedule
Details about schedule are not specified in the job posting.