Intake and Application Request Processor
Role Description
As a Request Processor, you will support people who are applying for health and human services which will enable them to achieve greater independence and wellbeing.
Job Responsibilities
- Application intake (electronic and hard copy)
- Application reviewing and processing
- Data entry
- Having phone conversations with people who are applying for services
- Answering questions and providing updates on application status
- Helping people navigate the application process
- Sending correspondence by email and regular mail
- Gathering, organizing, and assembling electronic documents and files
- Answering phone calls and scheduling appointments
Schedule and work setting
You will work in person at Liberty Healthcare’s office at 8850 Emerald Street, Suite 164 in Boise, ID 83704. The work schedule for this position is Monday through Friday from during daytime hours. You have the option to work either a traditional 5-day workweek with 8-hour days or a compressed 4-day workweek with 10-hour days.
Pay And Benefits
Starting hourly pay between $18.00 and $20.00 (depending on qualifications). 30 days off annually for holidays, vacation, personal and sick leave. Health, dental, vision, disability and life insurance. FSA, 401k, and other perks. A detailed benefits overview is available at https://www.libertyhealthcare.com/upload/138.pdf.
Qualifications
- Solid computer skills
- Effective communication skills
- Empathy, patience, and compassion towards people who are living with disabilities.
- Experience working as an administrative assistant, front desk receptionist, medical assistant, patient services representative, or similar administrative role is highly desirable.
About Liberty Healthcare
Liberty Healthcare Corporation is a leading healthcare and human services organization committed to diversity, equity, and inclusion. Our organization is composed of, and proudly serves, people of diverse backgrounds and abilities.