Intake Processor

Purpose

Aldridge Pite, LLP has an immediate need for a Bankruptcy Intake Processor. This position will be responsible for opening and reviewing high volumes of new Legal Referrals from multiple clients.

Specific Duties And Responsibilities

• Open new Legal Referrals in Aldridge Pite, LLP’s internal case management software
• Download all corresponding documents from client systems and PACER
• Review referrals for all necessary information and documents according to client/court/judge requirements in order to proceed with the file
• Request and follow-up on any missing information or documents necessary to proceed with the file
• Forward complete files to appropriate department/attorney to ensure appropriate and timely handling of file
• Assist with additional projects as needed

Job Requirements

• High school diploma
• Prior Bankruptcy experience preferred but not required
• Self-motivated and able to work efficiently in a fast-paced environment
• Able to open and review high volumes of new referrals effectively and accurately
• Able to communicate with coworkers, attorneys and other staff members regarding files
• Able to interpret client systems
• Proficient in software tools including but not limited to Word, Excel, Outlook and the Internet
• Organized and multi-task oriented
• Excellent communication skills both verbal and written

General Competencies

• Demonstrates strong written and verbal communication skills
• Effectively communicates with all clients (via Client Systems, e-mail and phone)
• Provides exceptional customer service to internal and external customers
• Identifies and resolves problems in a timely manner
• Conscientious with respect to work completion, deadlines, time management and attendance
• Takes initiative in face of obstacles and identifies what needs to be done and takes action
• Demonstrates commitment to Firm’s vision, mission, and core values
• Processes work in compliance with Client requirements as well as SOPs and Operations Matrices
• Analytical and detail oriented, while working at a fast pace and capable of multi-tasking
• Excellent problem solving and organizational skills
• Must be a team player and willing to help others in their department whenever necessary
• Develops professional relationships and builds rapport with others
• Overall good work ethic and willingness to adapt to change

Benefits

• Company Paid Life and Disability Insurance plans
• Medical, Dental and Vision Plans with Prescription coverage
• 401K Retirement Savings Plan
• Flexible scheduling (within reason, depending on position)
• Generous PTO plan for all full-time employees
• Full equipment station at no cost for remote employees, including dual monitors
• Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
• Wellness programs and employee discounts
• Learning and development training opportunities for both personal and professional growth

Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law.