Intake Admin - Seasonal

Serve as the primary contact for inbound and outbound calls

Serve as the primary contact for inbound and outbound calls
Assist customers by listening to their needs and addressing questions with a helpful, upbeat attitude
Schedule service appointments and coordinate the next correct steps for each customer
Accurately enter customer RV or trailer concerns into our system to create service requests for our virtual master technicians
Transfer customers calling for updates to the correct departments

What We're Looking For

• Exceptional communication skills, with a confident and friendly phone presence
• Strong multitasking abilities, particularly with multi-line phone systems
• Proficiency in data entry and computer systems
• Ability to follow basic phone script outline while maintaining an outgoing personality through phone calls
• Comfortable working in an omnichannel environment including SMS, web chats, emails, and calls
• Positive, adaptable personality suited for a fast-paced environment
• Professional, polished appearance and demeanor
• Availability to work Mondays and weekends
• Ability to pass a background check and drug test
• Commitment to representing our company’s Vision, Mission, and Values with every customer interaction

Who We Are

Bish’s RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them.

Perks

• Employee discounts
• Gym membership reimbursement
• Opportunities for advancement
• Access to a partner insurance agency for personalized quotes and coverage guidance across home, auto, RV, and specialty insurance products
• Incredible Team Culture

Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.