INSURICA University Specialist

Job Summary The INSURICA University Specialist is responsible for supporting the INSURICA University corporate learning initiative by developing engaging, interactive training content and coordinating live learning opportunities for colleagues across the INSURICA community. Working in close partnership with internal subject matter experts, the Specialist utilizes approved artificial intelligence tools to accelerate the design and development of SCORM-compliant training content for deployment through INSURICA’s learning management system, and helps develop, organize, and deliver live training events, in person and virtually, ensuring training programs and resources align with and support INSURICA’s strategic initiatives and direction. Job Functions Partner with internal subject matter experts to identify, scope, and prioritize training needs across systems and technical applications, sales development, insurance knowledge, and leadership and personal developmentUtilize approved generative artificial intelligence tools to develop initial drafts of interactive, SCORM-compliant training content, refining and finalizing all content in collaboration with subject matter experts to ensure technical accuracy and alignment with INSURICA standardsPackage, test, and deploy finalized training content to INSURICA’s learning management system, ensuring SCORM compliance and functionality, as well as a quality learner experienceApply INSURICA’s AI governance and data classification policies in all AI-assisted content developmentReview and migrate existing or new training programs to new, or appropriate, training channelsUnderstand and effectively communicate available methods and techniques for training at INSURICAOversee and maintain marketing and promotional materials to effectively communicate and promote internal and external training and development opportunities and INSURICA University in general. (i.e., training calendar, newsletters, flyers, social media advertising, etc.)Administer and facilitate INSURICA’s INSURICA DNA program for new colleaguesProvide administrative support for INSURICA University Board of Regents meetings, including but not limited to, scheduling, agenda preparation, and minutesDevelop, organize, promote, and facilitate live training opportunities for colleagues across the INSURICA community, in person and virtually, including coordinating internal subject matter experts and external presentersAs appropriate, prepare and schedule physical conference rooms, or virtual meeting spaces, for in-person, virtual, and hybrid training sessionsAdminister and track training invitations and completions as required Partner with internal subject matter experts to identify, scope, and prioritize training needs across systems and technical applications, sales development, insurance knowledge, and leadership and personal developmentUtilize approved generative artificial intelligence tools to develop initial drafts of interactive, SCORM-compliant training content, refining and finalizing all content in collaboration with subject matter experts to ensure technical accuracy and alignment with INSURICA standardsPackage, test, and deploy finalized training content to INSURICA’s learning management system, ensuring SCORM compliance and functionality, as well as a quality learner experienceApply INSURICA’s AI governance and data classification policies in all AI-assisted content developmentReview and migrate existing or new training programs to new, or appropriate, training channelsUnderstand and effectively communicate available methods and techniques for training at INSURICAOversee and maintain marketing and promotional materials to effectively communicate and promote internal and external training and development opportunities and INSURICA University in general. (i.e., training calendar, newsletters, flyers, social media advertising, etc.)Administer and facilitate INSURICA’s INSURICA DNA program for new colleaguesProvide administrative support for INSURICA University Board of Regents meetings, including but not limited to, scheduling, agenda preparation, and minutesDevelop, organize, promote, and facilitate live training opportunities for colleagues across the INSURICA community, in person and virtually, including coordinating internal subject matter experts and external presentersAs appropriate, prepare and schedule physical conference rooms, or virtual meeting spaces, for in-person, virtual, and hybrid training sessionsAdminister and track training invitations and completions as required Additional Responsibilities This job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description. Remote work opportunities vary by location, department, and business need and are subject to change, as needed. Each manager will provide details on any telecommuting opportunities, as well as scheduling, within their department. Qualifications Job Requirements 2 – 4 Years previous administrative, training, or learning and development experience preferredPrevious video editing and light graphic design experience preferredAssociate degree preferredPrevious insurance experience preferred Knowledge, Skills, And Abilities Demonstrated aptitude and curiosity for emerging technologies, including hands-on experience with generative artificial intelligence tools, preferredAbility to work effectively with cross-functional teamsAbility to work within a fast-paced, changing priority environmentAbility to communicate effectively, both verbally and in writingStrong PC skills, with the ability to effectively utilize Microsoft suite of tools as well as virtual conferencing systemsFamiliarity with online meeting platforms including scheduling and conducting large virtual meetings Familiarity with Adobe Premiere Pro or similar video editing and graphic design software Aptitude for utilizing generative artificial intelligence tools to draft, refine, and enhance training content, with a willingness to learn and experiment with new tools and techniquesFamiliarity with learning management systems and SCORM-compliant e-learning content, or the ability to quickly learn e-learning authoring and deployment toolsStrong facilitation and presentation skills, with comfort leading live training sessions, in person and virtually, for groups of varying sizesSelf-motivated, with the initiative to prioritize and be self-directed Regular and punctual attendance is requiredExcellent interpersonal skills, with the ability to interact effectively with both colleagues and managers across all levelsAbility to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the AgencyAbility to successfully adhere to company policies and procedures, as well as maintain strict confidentiality Work Conditions Ability to perform approximately 90% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequentlyAbility to lift up to 20 pounds, occasionallyRequires operation of a computer workstation, including keyboard and video display All requirements may be modified to reasonably accommodate physical or mental impairment